Verified traveler
2023年5月22日
Upon walking into the hotel lobby, it was quite beautiful. Large roaring fire in the fireplace, nice antique wood tables and decor. The entire staff was very polite and kind. We checked in on the later side of night and were quite exhausted after a difficult day. However, upon entering our room, I immediately noticed an unrecognizable odor. Not pleasant, quite strong. I immediately opened the windows to try and air it out. The smell never dissipated. It was hard to fall asleep because of the smell. In addition, as soon as we took our shoes off, the dark maroon carpet underneath felt very dirty and old. The room itself was decent size and decorated cute, however it missed the mark with not upgrading or replacing the carpet. It was disgusting. I have never washed my feet after walking barefoot on a hotel carpet until last night. If I weren’t so tired, I would have asked for a refund and gone elsewhere. For the higher end cost it definitely was not worth it! Many disappointments, not worth the cost, at all. Has the possibility to be a beautiful vintage hotel with tons of charm. It is dirty and outdated.
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