聖羅莎Safeway附近酒店

Visiting family and wanted to stay in Sonoma. Everything was so expensive, I found this BW in Santa Rosa. I used points to get a cheaper rate. Joel looks like it was a very nice motel back in the day. Larger than expected. Our room was in the back, and was clean and updated. It was fine for our overnight stay. Room had a smell when we walked in and had to open slider for fresh air. We discovered a little potion that overlooks pool. I was disappointed we hadn’t arrived earlier so we could sit out there. There were two lotion bottles, and one was half empty. Must of been left from previous guest. That kind of upset my husband.

不要聽那些老評論,這個地方完全裝修過,房間感覺全新的。不錯的觸摸像浴室門的滑動穀倉門,更大的電視,全長鏡,燈底座的USB插件,大淋浴等。一切都是現代和更新的。最重要的是,前台工作人員非常樂於助人和友好。他們在將Travelodge變成一個很棒的住宿地點方面做了驚人的工作。

優越的地理位置-就在高速公路旁。就在Costco和其他商店附近。我們沒有早餐或使用游泳池,但如果我們想要的話,把這些包括在內是很好的。安靜,房間很乾淨;如照片中所示。淋浴是其中的一個步驟,我們喜歡。水壓還可以,但是熱水很大。 我們停車收費10美元,這很好,但是停車場很快就滿了,似乎沒有人監控停車場。 員工非常友好;當你走進酒店時,他們並沒有真的向你打招呼,但是如果你需要什麼,我們會提供幫助。 總的來說,我們會再次入住

很高興第一次入住聖羅莎漢普頓酒店,2024年3月27-28住了一晚。希望重複一次積極的體驗。與其他漢普頓酒店(和其他酒店相比),我發現這家酒店的兩個特點高於平均水平。首先,健身中心配備了最近更新的設備,包括兩台橢圓機、兩台跑步機、固定自行車和划船機,並精心準備了毛巾和水。其次,自助早餐有各種新鮮的全水果、穀類和麪包,熱票價包括美味的炒雞蛋。我高雅的更新浴室有強大的熱水淋浴和罕見的天花板排氣扇。我注意到的唯一負面:電視頻道的過度瘦。該系統主要驅使用戶使用基於訂閱的流媒體服務。在房間裏有這麼漂亮的大電視,但觀看頻道的選擇很少,真是可惜。

👙泳池和SPA 🛁大浴缸+ 🚿淋浴 🚭禁菸 🐕🦺 服務動物 🐾寵物 🏊♂️ 🏋️♀️🎰 ✈️

我在這家酒店的住宿絕對是夢幻般的!服務無可挑剔,房間是舒適和優雅的完美融合。我必須特別向阿諾德大聲喊叫,他非凡的專注和友好的態度真正增強了我的體驗。很少遇到如此致力於確保客人感到歡迎和照顧的人。阿諾德的卓越服務,加上酒店的整體卓越,是任何尋求難忘和愉快的住宿的傑出選擇。爲整個團隊創造如此愉快的氛圍而致敬!

My husband and I experience the WORST stay of our lives here. What’s worse is the owners’ refusal to make anything right. Soon after we arrived and were hoping to relax next to the fire, a noxious odor began to infiltrate the cottage. We contacted the innkeeper, who came in and immediately agreed that there was a bad odor coming from the fireplace. She suggested changing to another cottage, which emitted the same noxious odor as the first cottage we were staying in. She said the fireplaces had recently been serviced. We think some harsh chemical was used to clean or service them. The innkeeper suggested that we spend our vacation time finding a cottage that didn’t have a smell, while she attended to other things. That should have been her responsibility. We ended up having leave the windows open all night along in December! We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy. This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less. It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health. For your own health and well-being, we advise to stay away from Cottage Grove Inn.