聖地亞哥Galeria Cohen附近酒店

房間很大，但是我們的房間晚上樓上洗澡會漏水。服務還可以。早餐熱食不多。沒有送的水。早餐熱食不多。地理位置一般，可以住的再中心一點，因為這裏馬路比較寬，雖然離中心衹有幾條街，走走還是有點距離。離地鐵站很近。

Great location - only a 2-minute walk to a subway station with a few grocery stores around with a hop-on/hop-off bus stop only 5 minutes away. We were able to get a SIM card from the front desk. I'd recommend requesting a room above the 2nd floor as many rooms on the second floor look over the lobby and it can get a little loud. I'd also note for future travellers that there is no mini-fridge in the rooms. Overall, a great place!

This hotel was a last minute change by our tour operator, and we are so glad it happened. The hotel has the most amazing rooftop pool and bar, with fabulous views of Santiago with the Andes behind. The staff were really friendly and helpful. We arrived late after a long flight, and headed straight up to the rooftop for a delicious cocktail. The rooms are a good size and breakfast was good too. We wished we could have stayed a few days longer just to chill out in the pool and sip cocktails on the roof taking in the views.

This is an excellent hotel for the price, USD52 or AUD75 per night, twin room. We stayed for 6 nights. The room and bathroom were clean with fresh towels when requested. Beds are comfortable and pillows are soft. I always judge a hotel on the pillows! The hotel is in a slightly grungy part of town BUT it's within easy walking distance to the main Railway Station, Metro station and the airport Turbus terminal. It has an excellent buffet breakfast (included in the tariff) and the dinner menu is well priced. The staff were very helpful and provided us with a take-away breakfast on the morning we were departing before the restaurant opened. The hotel reception area has a refrigerator with cut sandwiches and drinks for sale. There is a currency exchange shop next door which gives a good exchange rate (unlike the rip-off at the SCL airport).

早餐很簡單，但是合胃口！好評！ 千萬不要4樓的房間！太小太小！房間顏色太壓抑！地板太滑，一定要小心一點。視頻是餐廳🍴，餐廳裝修不評論，東西非常好吃😋！ 總體來說吃在這家是選對了，房間就太差了……

酒店很舒適,裝修很好。房間很乾淨,有所有必需的設施。我絕對喜歡牀!超級舒服。位置是居民區,我們很感激,因爲我們不想有任何城市噪音。他們把早餐帶到房間,有品種,我們喜歡。工作人員很友好,當我們有一些問題時幫助了我們。記住附近沒有很多餐館,酒吧和這樣的權利,但該地區很好去散步。總的來說,不錯的體驗。

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

This was our second trip to Santiago and to this hotel, we really enjoyed our first trip so decided to stay again. Wasn’t as good as the first stay but the hotel is nice and clean. It has good spaces with a living wall, restaurant and bar area with outside seating. Clean rooms, breakfast was not very inspiring mainly continental with limited hot food offerings. Now for the negatives Diamond member and we didn’t receive a room upgrade which was disappointing as the hotel wasn’t busy and my family who are gold were giving an upgrade we checked in at the same time (us first). Terrible room keys had to have them changed 3 times as they stopped working and reception staff didn’t seem too concerned about the inconvenience. On checkout I asked to pay with part cash I was told that this couldn’t be done due to taxes, which I’ve never experienced in the past at any Hilton, Felt that Daniel was very unhelpful and didn’t seem to really want let me pay with any cash as it wasn’t convenient for him. Shower temperature is impossible to get right either too hot or too cold.

This is based on two stays / two rooms a week apart. This hotel is substantially better than the one at the airport. Bed was comfortable and a/c is strong. Wifi good throughout the hotel. Water pressure excellent, although the water smells so chlorinated as to be pool water. The room was clean, but they need to change their mopping chemicals. There is a slippery residue throughout the room which is really noticeable if your feet are wet. Breakfast was a travesty. Buffet with no alternative. Scrambled eggs, toast, very few pastries, fruit, and cereal. That’s it. Coffee machine wasn’t working (gasp). It was free, though, maybe. The staff wasn’t actually sure. Transfer from the airport is on request and free. Send flight details ahead of time and your driver will arrange pickup via WhatsApp. Transfer back is only on the hour, but you can pay $20 for your own five minute taxi if you want. Reception staff speaks English. But no one else did (including restaurant / bar staff). The hotel doesn’t accept any cash payments. The price is reasonable and offsets the above problems. I would stay here again for a layover. The hotel is not suitable for a city visit.

需要在我們的郵輪前過夜。因爲他們有機場班車和體面的價格,我們預訂了房間。首先,班車服務在其中一個停車區有一個有趣的接送點。我們不得不避開出租車人員,上兩個自動扶梯到人行道上。如果你按照他們發的指示,還不錯。等候區有點寬,很容易錯過接機,但我打電話,在我們預訂12次後大約20分鐘內被接了起來。我們不會進入酒店,這是,很好興奮可能是一個ok的詞。至於酒店,前台工作人員很專業,樂於助人,很快就把我們帶到了一個房間。酒店被用於其他遊輪乘客和工人,但他們很快就照顧了我們。餐廳很好,但不是很好。我認爲早點人太多,他們還沒有準備好數字,所以我們離開後坐了好幾張桌子,然後我們甚至還沒有拿到麪包。酒店很乾淨,房間很好,所以我會再次使用它,但重新考慮用餐的地方。