聖地亞哥Sinagoga malbec附近酒店

This hotel stay was arranged by Silversea following a cruise from Guayaquil to Valparaiso, with return flights from Santiago. Our room was comfortable; food, wines and service in the restaurant were generally excellent. We had a late-evening flight out of Santiago, so the hotel folks graciously let us stay in our room until 3:00 p.m. If back in Santiago, we'll definitely consider staying here again.

This hotel is GREAT. Very comfortable beds and pillows! Plenty of towels, curtains that cover the huge windows completely, noise-isolated and great view. The hotel is right besides a mall, like, RIGHT besides. You come out of the door and straight into the mall and restaurants which is very convenient. The staff is very helpful and kind. I have no complains or downsides whatsoever about this hotel. I would strongly recommend this NH Collection hotel.

Had a lovely stay there as part of a solo trip to Chile recently; the staff were universally thoughtful, kind and helpful, and the room was immaculately clean, very comfortable and well-appointed. Location in a great neighborhood and close to a metro station as well as large shopping complex and parks made getting around easy. Would certainly return without hesitation.

我們享受了2晚的住宿,非常好的房間,不錯的設施,很棒的工作人員和服務,早餐不錯,強烈推薦

環境不錯，但不知道是哪個**設計師把大廳設計了兩個台階，大件行李很不方便，房間很大，但沒有拖鞋和牙刷對一個五星級的酒店來有點不合適，早餐品種沒有想像的那麼好，勉強能吃飽，餐廳服務很好，茶，咖啡不需要起身，一個招呼馬上到位，有點舊社會老爺的感覺

環境優美，地理位置好，旁邊有大型商超，房間舒適衛生，早晨豐富，服務人員很熱情，樂於提供各種幫助，早餐豐富。設施很人性化，窗外風景好。性價比不錯，下次還要入住。

I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful

很棒的酒店。提前到達航班,他們親切地允許我們使用浴室進行更換,然後安全地存放行李一天!前台的紳士超級樂於助人,並聊了附近安全區域。幾個小時後,總是有人在手上開門等。我們意識到塗鴉是聖地亞哥的藝術,酒店步行即可到達大多數旅遊區。我們出租車到天空科斯特涅拉,但除此之外,貝拉遠景/拉斯塔里亞(很棒的飲食選擇)和主廣場感覺步行。房間乾淨,安靜,舒適。早餐是一個很好的補充,雞蛋可以點餐,歐陸式選擇作爲自助餐。遺憾的是,當我們在那裏時,天氣下雨了,沒有體驗到屋頂露台,我想在陽光下會很棒!!

我們在訪問智利聖地亞哥時在這家酒店住了兩晚,我的經歷還不錯。入住過程很順利,除了缺乏工作人員護送行李外,沒有抱怨。我們在大樓中間有一個房間,房間寬敞舒適,有工作加熱器和空調,以警告寒冷的聖地亞哥天氣。不幸的是,由於我們的旅遊限制,我們無法享受早餐,但總的來說,我們有一個非常好的住宿,並將推薦給任何在聖地亞哥市中心尋找良好住宿的人。

This is an excellent hotel for the price, USD52 or AUD75 per night, twin room. We stayed for 6 nights. The room and bathroom were clean with fresh towels when requested. Beds are comfortable and pillows are soft. I always judge a hotel on the pillows! The hotel is in a slightly grungy part of town BUT it's within easy walking distance to the main Railway Station, Metro station and the airport Turbus terminal. It has an excellent buffet breakfast (included in the tariff) and the dinner menu is well priced. The staff were very helpful and provided us with a take-away breakfast on the morning we were departing before the restaurant opened. The hotel reception area has a refrigerator with cut sandwiches and drinks for sale. There is a currency exchange shop next door which gives a good exchange rate (unlike the rip-off at the SCL airport).