1.For shower water was not hot enough, just a bit warm.
2. Showered water not draining so our feet were in dirty soapy water during and after shower and was not even fixed in 3 days.
3. And the worst was, AC not working for all 3 nights of our stay, so we had to sleep with open windows, so outside lights, mosquitoes and airplane noises in the morning. My kids were miserable too at night.
After sharing our concerns, receptionist said, it’s not a big deal, it will not bother her if she was to be in the same situation. And manager was also not responsive and was not professional at all.
We were not compensated for the 3 nights stay of €1650. Overall we felt swindled and disappointed.
翻譯