What we like and give them a 5 star Plus is the staff. Never stop working, Cafeteria, room service, reception,bar.
What we did not like is the distance from the room to main services.always taking the elevator or stairs.
I'm 80 years of age, handicap,stayed 21 days at the Tivoli,where room 1137 was small and very far from the main entrance and dining room.
When I asked for a better room, I was told we had an upgraded room with breakfast. Upgraded, I asked, she said you have a kettle...
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