拉各斯維拉港風酒店(Vila Gale Lagos)

Ótimo hotel para férias! Nos foi dado um quarto com varanda com vista para o mar e piscina. Bela Vista! O café da manhã era variado e tudo preparado muito saboroso. O spa é muito limpo, a sauna, o jacuzzi e o banho de turco eram adequados e a temperatura exigida foi mantida em todos os momentos. A equipe foi muito útil e simpático. Muito obrigado, com certeza voltarei novamente.

Have stayed at Vila Gale Lagos many times since it opened. Pre covid visits were all enjoyable with no questionable issues. The last two visits April 23 and more recent November 23 the food service at the evening meal have in my view, not had a varied enough choice for each course. Over the duration of 4 nights repeat items were evident each evening. What ever happened to the once a week sea food night, fresh oysters, mussels and king prawns!

Durch ein Hotel in Albufeira wurde uns Ihr Hotel empfohlen. Der Empfang war allerdings sehr kühl und inkompetent. Das Zimmer war sehr geräumig, angenehm im Komfort, Betten wie Sanitäre Anlagen. Leider kkonten wir die Pools wegen des kühlen Wetters nicht genissen. Sagenhaft gross. Am Abend wollten wir noch kurz in die Bar, Musik war ohrenbetäubend laut. zum Glück konnten wir uns im Freien aufhalten. Das Hotel ist mir zu gross und zu kühl ausgestattet. Die Massage, die mein Partner genoss war gut.

Great place to stay. We were upgraded for free and all of the staff were accomadating, friendly, and would gomoutnof the way to make out stay enjoyable.

We stayed at Vila Gale Lagos for 2 days. The phone in our room didn’t work, so had to go to reception to ask for clean towels on the second day. The male staff was on phone call for a long time, he saw that I was waiting to ask something, but he just ignored. When another staff came out, I asked if she can send some clean towels to my room. I showed her my room key and room number. She replied “yes”. But no one brought us any towels for the rest of the day. We are disappointed. Customer service is not good here.

We booked oceanview junior suite but did not get. Counter clerk said we did not and would not provide us unless we paid another 25 € per night. I asked to speak with manager but manager did not come out to speak with us. He/She told clerk to tell us they wouldn't do anthing for us. Staff are not friendly at all and rarely smile or say hello or Bom Dia except housekeepers. Ice is rationed. Pool bar could only provide half cup of ice. We had to tip 1€ to get a full cup of ice. 9€ for a basic bar drink! Breakfast was very good. Housekeepers did a great job. Facility is very nice. Staff need better customer service training.

A 200 metros de la playa. Desayuno incluido, podrían mejorar con mayor variedad de alimentos. Todo lo demás muy bien.