「Sold as a 5 star hotel and although it did look good from the outside,the inside was very dated and lacking tlc.the bathroom had what looked like black mould around the wall furniture and the sink had been covered in a wrap which was torn and some of the metal fixtures where corroded.the breakfast took over an hour as they seemed to take precedents over vips in the dining room who got food very quickly.from sitting down to receiving our breakfast took an hour both days.the staff where very apologetic but that does t make up for poor service and the quality was average.The Spa was also dated and the Gym was small with very little in it for a proper workout.」
「The hotel all in all is very good. Clean, polite staff and location is perfect.
Parking will have to be in the public parking around the corner which is about £20 for a day.
Online it said the hotel offers halal food but once we got there they said they aren't sure they do it.
The staff also informed us that we wouldn't be able to eat at the restaurant that day because they were booked for a function, but we feel this should've been communicated beforehand by email etc.
Other than this I think this hotel is the best in the area and is very classy and welcoming.」