西雅圖南部/圖克維拉Residence Inn 酒店(Residence Inn Seattle South/Tukwila)

三天他們沒有提供清潔服務，沒有更換或帶毛巾，沒有肥皂或洗髮精。 接待員非常粗魯，沒有給我們任何東西，甚至沒有補償。 太可怕了 我為此要求你賠償

When I tried to take a bath there was not enough hot water. The carpet was worn out by the bathroom door. There was no iron or ironing board. I was not told there was a charge for parking. We were woke up twice in the middle of the night by other guests.

I booked a room for an extended family member who was stranded due to a delayed flight. The reservation was in her name and I paid using my app. When she got to the hotel they refused to honor the reservation. My wife had to call the hotel and persuade them to clean a room and honor the reservation.

酒店房間本身很好。然而酒店的位置、門鎖功能以及一般的停車場出入口都感覺很不安全。門鎖壞了——事實上，早上，我意識到門根本沒有鎖——所以任何人都可以走進去。感覺這家酒店是一個由公寓大樓改建而成的酒店。

The property and staff were fine, but you, and they, listed a room, and accepted my payment. I paid for a taxi to get there, and there was not a room. It was very late at night and a terrible experience.

There were ants in the room. There was mold in the room and rust and it smelled aweful. I couldnt stay there

First room I was given reeked of smoke. The front desk was very polite and gave me another room. It is in a very unsafe neighborhood.