豪斯格魯克自助早餐酒店(Frühstückspension Haus Golker)

Trotz Buchung über ******* war für uns kein Zimmer frei. Auf der eigenen Homepage der Pension waren noch Zimmer frei. Vor Ort hat man uns gesagt, dass aber nichts frei ist. Wahrscheinlich lag es am Abrufen der Buchung. Somit kann ich keine Bewertung abgeben, ausser dass es optisch eine schöne Pension ist, in einer tollen Lage. Tipp: Telefonisch buchen!

11 dagen voor overnachting geboekt en bevestigd gekregen. Kom je rond 19:00 uur aan na 12,5 uur in de auto te hebben gezeten. Is er geen reservering en geen kamer. Daar was alles mee gezegd, hulp krijgen tot het vinden van een andere overnachting of een sorry, ho maar. De kamer lijkt dubbel verhuurd, ik had aangegeven om bij aankomst te betalen, deze keuze werd mij geboden. Sta je dan moe, bezweet en klaar. Kan je nog even van alles gaan regelen en weer in de auto stappen. Erg onvriendelijk allemaal.

Komfort ist nicht ganz so gut, da WC und Bad auf Flur gegenüber sind...geht aber für eine Nacht der Durchreise sehr gut. Ist auch ein gutes Preis Leistungs Verhältnis gewesen.

Schön ruhige Lage, sauber

Grundsätzlich schon etwas alte Einrichtung aber sauber. Der Chef bedient selbst. Zum Strandbad ca. 500m Fußweg. Ein Restaurante direkt bei der Gasseneinfahrt, 50m davor.

Arrivati sul posto ci hanno detto che non c'era piu' la camera disponibile, siamo dovuti tornare a casa (il gg prima avevamo telefonato per verificare la disponibilita' e ci avevano assicurato che la camera era disponibile). Pessima gestione. Abbiamo prenotato con *******, chi ci rimborsa il costo della camera pagato?

Sauberkeit top, Zimmer top, Lage gut, Freundlichkeit und Hilfsbereitschaft top

Apparently the ******* reservation did not make it all to the property and despite that, they hosted us and made us welcome. Would go there again.

On leaving the accomodation the owner insisted I settle the bill directly with him even though I had paid online via ******* in advance. I first verified with my bank and with ******* that the payment had been processed, and then of course refused to pay the bill a second time. At this point Herr Golker became quite bad tempered. I then contacted ******* to try to resolve the situation; they were helpful and tried to contact the guest house on my behalf. Herr Golker took the call and insisted that he couldn't speak to them as he didn't understand english. ******* then called back with a German translator, but Herr Golker refused to take the call. I was worried that I might be branded a criminal if I just left at this point, so I called the police myself. The police came to the guest house and spoke to Herr Golker, and reassured me that I could leave. The owner should not list his guest house on ******* if he is not aware of how payments are processed, or of how to check whether a guest has paid in advance or not--and certainly not if he is also unwilling to speak with ******* staff in case of a dispute with a guest. This very unpleasant situation delayed my departure and spoiled my day.