格里姆斯博吉爾酒店(Hotel Grimsborgir by Keahotels)

Our stay was perfect! The room was clean, comfortable, and aestethically pleasing. We were upgraded to a junior suite for free. We enjoyed a 5- course meal that was absolutely delicious in the restaurant. The staff was helpful and friendly. We highly recommend a stay here!

Expected more given how much we paid for the hotel. Breakfast was laid out well but limited vegan / vegetarian options. Room was incorrectly set up for our family even though it was made clear at the time of booking. The staff resolved the issue but it took some time and that’s frustrating after a very long day. We were given a disabled room when we hadn’t requested it. The shower drain wasn’t functioning properly so we couldn’t have proper showers, and if you did, you would flood the bathroom. Really surprised they allocated this room as it was quite clear that no one had checked if everything was functioning properly. No upgrade or benefits given despite VIP Access. Very disappointed.

The rooms and suite were so inviting, lovely and peaceful feeling. The hot tub was a treat. The easy walk to the dining room and the delicious food was wonderful. The pillows would have felt much better in down and the mattress was too hard,.

Charming hotel. Had a suite with outdoor hot tub. Very good service. Breakfast was nice. Great location.

We were so pleased we chose Hotel Grimsborgir for our stay. It is in a beautiful location, easy to get to lots of different places of interest and the scenery is amazing. The staff were very friendly and helpful and the accommodation was so comfortable and warm. The hot tub was a lovely addition.

Everywhere you look they have 5 stars printed on everything, from the staff clothing to the vans . This property is far from 5 stars, and they have just decided to call themselves 5 stars based I presume on the other accommodations in the area. We booked a suite , not a junior suite but a suite, now within my extensive travel experience a suite within a 5 star hotel offers a bedroom and a separate sitting area. This is not the case, these suites offer a bed with a couple of chairs at the end of a bed to watch TV. It is merely a larger single room. The really strange thing is that these suites were once car garages attached to the apar**ents they also offer. They replaced the doors to the garage with windows, the ramped up brickwork outside to originally get the car into the stalls are still there. The room itself is a total IKEA showroom, all of the furnishings, fixtures and cabinets are from IKEA. So your suite is a converted garage stall that feels like a college level decorated space. The closet is 12” deep so you can’t put your bags away and close the doors. The bathroom mirror is delaminating . The mini bar was never restocked after 4 nights. The breakfast was a completely self serve affair of meaningless food. They don’t even bring you coffee. They display all of their bottles of wine with price tags hanging off them in the food hall, how tacky. Obviously no room service, no turn down, no extra towels etc, all things that are required to be 5 stars.