I would not stay here again if it was free , The worst hotel We have stayed in we were put in block b I did ask for a room with air conditioning but the Manager said he did not and would not have any air conditioning rooms for the whole of our stay , when we got to our room it was dirty cluttered the toilet seat was hanging off there was a huge crack in the sink which leaked when you ran water , there was a cochroach on the floor , we had no towels when we arrived which I asked for 3 times still no towels , the manager was very rude but the rest of the staff were really nice and helpful , the morning after we went to the meeting with the TUI rep to ask her if she could help us to move hotels she was not helpful at all and seemed more bothered about keeping the manger happy she also said that the manager had said we were slagging the hotel off which we were just pointing out the issues that we had which were all true and justified , we decided because we didn’t want to stay there we went to stay with some friends of ours for a few days and we were going on a trip for a couple of days then would return for the rest of the holiday but kept the key because we had paid for it we returned after a week and our room had been re let my partner asked the people in the room how long they had been there and they said 6 days so they had let our room out the they same day we had gone to our friends , my partner then said to the manager why have you let my room out when we have paid for it the manager said you had checked out which wasn’t true because we still had the key to our room one of our Gambian friends went with us and the manager called hi a f…… black slave that shows what a horrible person he is as he is Gambian as well
翻譯