Should be a 7*, not a 5* Absolutely exceptional. As an avid traveller, I have seen my fair share of 5*s. This magical private island far exceeds anything in my wildest imagination. The views and tropical vibes are impeccable. That shows for itself in the many other reviews. However, what sets this resort apart is the service… it is so private, so perfect and so personalised! All of the staff know you by name, they’re aware of your general plans for the day and ensure that you are catered for around your plans. They will go above and beyond to provide for all requests! Impossible is clearly not a word in their vocabulary. And yes, the service is 24/7- they are literally on hand at all hours of the day! Whilst we were here, my husband arranged a surprise wedding vow renewal. I arrived at the beautiful Sundowners spot to find 3 members of staff had arranged this renewal. One oversaw our vows, whilst another recorded and took pictures. Thank you to Lucas, Cheryl and Deepak for this beautiful moment. Bhuwan at front office was brilliant in arranging our day to day activities, excursions and transfers to the mainland. A special thank you also goes out to the lovely housekeeping team who ensured the villa was impeccable at all times, and left lovely little gifts/treats daily. And of course, a huge thank you to the catering/kitchen staff who cooked tasty meals every day, and also to the staff at Ja Waterfront, alongside boat staff, who ensured our transfers between the mainland and Round Island were as smooth as possible. Every single member of staff was exceptional, and if I have forgot any names, it is purely out of my own error. Thank you all for the most amazing island escape ever!
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