Homewood Suites by Hilton Cleveland/Sheffield

Very clean. I loved it here. Did not want to leave lol. Home away from home.

I was unhappy with the bait and switch regarding your exorbitant ($50) dog fee. 1) it was neither mentioned on ********** nor did it show up on my confirmation email 2) I mentioned my dog when I checked in and it was not mentioned then 3) when I checked out I was stunned. The receptionist asked if I was given a magnet for my door. I wasn’t. 4) $50 is double the highest fee I’ve paid anywhere else. The next night I was in a My Place in Omaha. They charged $15. Dog fees are reasonable. You made me feel tricked. Very unhappy.

Was supposed to stay at this hotel for 4 days a week for 4 weeks in a row while attending classes. Really needed a full kitchen and there were no utensils, no knife just two large pots for cooking no skillet or saucepan. Requested some items from the front desk and they were never brought up. There was no dishcloth or anything to wash dishes with. Ended up buying things at the store. Booking a new hotel for the next 3 weeks

The hotel is quiet and the rooms are large. The staff is nice but the hotel, overall, Iis somewhat run-down. There are stains all over the carpets, the furniture is chipped and the hallways have a weird, unpleasant musty smell to them. The free Continental breakfast is ok. I wish they had more hot dishes such as scrambled eggs but they only a lot of cereals and carbs.

I didn’t enjoy my stay at all. The place is very depressing, outdated, smells bad, charged a huge fee for my tiny dog. People next door were yelling at each other, housekeeping was extremely noisy in the hallway. Will NEVER stay in that hotel again.

Everything about my stay was great, other than the lack of housecleaning during my stay. I was not aware that during my 6-night stay that there would be no housecleaning. The towels were changed on my last day, but that is the only service I received. Other than that, I would highly recommend the hotel.

This is the place we stay when we visit Oberlin College. Always a comfortable bed and friendly staff. Breakfast buffet available every morning with decent hot coffee.

Dog room but found a tick in couch which was dirty. Carpet not fit to sit on. Coffee worst dishwater we have tasted. We will never stay there again.

There were cracked and loose floor tiles in the “kitchen” area of the room that I kept tripping over, and the bathroom fuse kept needing to be flipped because it would go out. The room was clean though and overall comfortable