伯明翰貝斯特韋斯特優質套房酒店(Best Western Plus Birmingham Inn Suites)

Rooms were clean, beds were comfortable, great location and staff was very friendly and accommodating.

I want to give them the highest rating because of the staff being so great, but the room was dirty. I could write on the furniture due to the dust being so thick and my bed had dirt and sand in it. The chair in my room had dirt stains on it also.

This hotel is a hidden gem! The location is amazing! Close from restaurants, shopping, gas stations and supermarkets, but very quiet. Room and common areas were very clean (I am VERY picky with cleanness). The staff was very nice, specially the check in lady (sorry, didn't get her name). Breakfast was abundant, hot and delicious. You are basically having great quality of service, for a very affordable price. This will be our point to stay in Birmingham. Thank you.

Overall, the property provided a decent experience for our family. The rooms were cleaned and customer service was good.

Great property for the night stay, was clean and comfortable. The staff was really nice. Only complaint I have is the water would get hot in the sink but not the shower. It was more like room temp water.

I had a 3-night stay at this hotel. Everything is great, staff were friendly and professional. However, I request room service to clean room on my last day. I was working out of my room and waited for them to come so I can move to the lobby and work. I waited till 5pm when the cleaning lady was working on the room next door. She asked if I need cleaning and I said YES. 10 mins later I checked on her and she was gone. The front desk said she left for the day and gave me new towels and sheets. I told her I wasn't going to change the sheets and take out the trash from 2 days as I was very upset.

Very friend staff. Rooms were very clean & smell good. Breakfast was delicious!!!

The room was clean and spacious. However, the bathroom felt like a sauna and one of the ac unit's wasn't working in the suite. My family didn't sleep comfortably because it was extremely hot in the area we slept in.

Great service. Room needs upgrading in a bad way. Very musty smell and lots of damages (looks like some repairs were attempted).