什裏夫波特希爾頓恒庭酒店酒店

Last night we stayed at the Courtyard Marriott in Shreveport Louisiana near the airport. It looked online to be a freshly renovated and updated property. When we arrived, we, hands down had the worst room experience we’ve ever had —period. We arrived and everything looked fine, the hotel sign was new branding, the landscaping and building looked brand new, ditto the reception area and lounge. But as we headed for our booked 2 room king , the corridor looked a bit dated, well, okay we’re not staying in the corridor. There also was an odd odour though, again we can deal with that. We opened the door to to our room to a full on disaster. The room smelled like a skunk and one that perhaps in its past had smoked. After turning on the lights (not all lights worked) we discovered a room well beyond its prime and I would say embarrassing to Marriott. We’d expect better, it was dismal. The furniture was dirty, a sofa bed looked dirty and broken down, I wouldn’t get too close to it to try. I opened the drapes and the windows were too filthy to see through. The carpeting had seen better days, the closet had no doors. Thankfully the linens on the bed seemed okay. Lampshades we’re scuffed broken or stained throughout the room and not all fixtures worked. We went for dinner, returned and the room odour was still disgusting. Thankfully this was only for one night, unfortunately there were not a lot of choices in the area and we were tired from a long day of driving. Upon checkout the pleasant woman at the front desk, when I started to tell her, about our room, she looked at me knowing exactly what I was going to say about what we had experienced. She went on to say politely that they had renovated from the outside in and the rooms hadn’t been done yet. She was very pleasant and I know it’s not her issue it’s a corporate issue, but she’s the customer facing representative, thank goodness she was lovely and offered to request extra points for us for the experience. Thank you for your efforts. To corporate that’s not the point, your product was subpar, and did not meet expectations. I feel for the operator of the hotel who has to face us customers as a result of corporate decisions. That room should not have been sold to us let alone loyal bonvoy customers. If that was the best room you had I am shocked. Tonight we’re in a lovely Towneplace in north San Antonio at RIM, night and day. Thankfully.

Enjoyed my stay at the hotel. The hotel staff was very nice. Housekeeping had everything we needed and more. Front desk gave excellent customer service. Clean and comfortable they made me feel. Breakfast was great, nice and hot. We will be back next time.

FIRST IMPRESSIONS CAN EITHER MAKE OR BREAK ANY BUSINESS!!!! Keep reading…….. We were attending a Cornhole tournament and the selection of Sam’s Town Hotel and ****** was A WIN!!!! From the amazing customer service by Natalie at the Front Desk, who deserves recognition by Hotel Management for representing the Hotel with outstanding customer service and going beyond her duties!! Both at our check in and check out, Natalie was FIVE STAR!!!! Also, Traig, who we were lucky to have as our AWESOME Bellman, SO POLITE AND PERSONABLE!!!! We also lucked out by having his assistance as we checked in and when we checked out! He also should be recognized for his excellent attitude and being a GREAT REPRESENTATIVE of Sam’s Town Hotel! Our room was absolutely beautiful and so clean and well stocked, I highly recommend this Hotel!! My only negative experience was when I was getting my “Rewards Card”, the young man’s comment about being reimbursed for the first $300 in loss with promotions in the mail in approximately 7-10 days, just started my gambling with a NEGATIVE thought process. I think something better to welcome first time players needs to be implemented; don’t start a gamblers evening with such a negative comment!! Overall, we enjoyed our stay, but may not return due to the bad feeling about gambling there! But, the Hotel was a great experience and we were very pleased!!! But, gambling, I did not get off to a great start, but I was shocked at the comment and hope this explanation gets changed to not start your guests off with Negative Vibes.

什裏夫波特市區機場位於距離該酒店大約3km的地方。當地著名的景點Olde Covered Bridge Garden僅需步行很短的距離即可到達。從酒店到LakeVentures Jet Ski Rentals遊覽很方便，Water Town USA和Gardens of the American Rose Center也均在附近。所有極具特色的客房都配備有空調，讓您感受到更加貼心細緻的入住體驗。酒店設有大堂吧，您可在這裏放鬆身心，享受貼心的服務。倘若您覺得酒店的餐飲服務無法滿足您的需求，附近的Cracker Barrel（西餐）、Nickys Mexican Restaurant（拉美料理）和Butler's Smokehouse不妨可以試試。客人可以在酒店盡情的享受各種體育設施，如在健身室鍛鍊。酒店配備有會議廳和商務中心，可供旅客使用。多國語言工作人員的服務，將為您消除在異國的語言障礙。

在這裏玩得很開心。房間很乾淨,客房管理也不可能更好。與其他******相比,食物很棒。遊戲是我贏得第1個頭獎時最好的。唯一一件事是游泳池關閉了。它看起來很乾淨,7月中旬,不知道爲什麼。總的來說,這是一次很棒的旅行。這次訪問了Shrevport/Bossier的所有******,但可能只是停留在這家。肯定會回來!

是10PM,早上要到什裏夫波特做爸爸的手術。我打電話給希爾頓確認酒店知道我到的晚,前台服務員通知我他們超賣了,沒有房間給我,但他們會把我沿着街道走到另一家酒店,是用來他們的溢出。我問了下評分是否相當於希爾頓,答案是沒有,對其他位置的評論太糟糕了。當我問爲什麼沒有通知他們沒有房間時,前台服務員回答說白班一定是忙的。我也是!!我告訴他我對其他酒店的評分不舒服,他們對清潔度的評價不好。我問有沒有其他選擇?迴應是,“不,但如果你想取消我可以退還你的錢。”我告訴他這真的很好特別是因爲他們沒有房間給我。認真的?!?!!!!!和希爾頓一起完成。我每週都經常光顧Omni和Hyatt工作和娛樂從來沒有發生過這種情況。真的很令人失望和超級令人沮喪 - 更不用說不方便了,因爲我正在試圖尋找其他地點入住。對於客戶服務和預訂來說,這太多了。感謝萬豪前來救援,甚至提供折扣。

若想要遊覽什裏夫波特，什裏夫波特機場拉昆塔温德姆套房酒店將會是一個不錯的的住宿之選。酒店距離什裏夫波特市區機場僅有3km。從酒店出發可方便前往市內的眾多著名景點，包括Olde Covered Bridge Garden、Water Town USA和Gardens of the American Rose Center。所有極具特色的客房都配備有熨衣設備和空調，讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機，讓您感受到賓至如歸的享受。閑暇時間在酒店的酒吧喝上一杯，必定是您休憩放鬆的好選擇。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，Cracker Barrel（西餐）、Nickys Mexican Restaurant（拉美料理）和Butler's Smokehouse期待着您的光顧。客人可以在酒店盡情的享受各種體育設施，如在健身室鍛鍊。酒店配置有會議廳和商務中心，定能滿足您商務活動方面的需求。多國語言工作人員的服務，將為您消除在異國的語言障礙。

我們最後的經歷應該是我們的最終體驗,但是,我們決定給以前愛人埃爾多拉多一個第二次機會。當預訂時,暗示對財產做了一些很好的更改。這不是真的。更新和維護顯然不在議程上。房間仍然過時。它們只是髒的,而我所說的“深髒”被忽視太久了。以下只是我的酒店房間體驗的幾個例子。我灑了一杯水,抓起一條毛巾把它弄髒,不一會,毛巾上就染上了大大的棕色污漬。棕色污漬留給了它來自什麼的想象。我們逗留的最後一晚,我的門打不開。我發現客房部工作人員試了他們的主鑰匙,被告知門壞了。在兩次電話打到前台後,我被安排在另一間房間,被告知我被升級爲套房。我本來可以少關心我是否有升級的房間。我只需要一個房間睡幾個小時,工作人員表達他們對於爆裂門無法修復的遺憾的一般禮貌。不出所料,套房沒有更新,灰塵到處可見。我們生活在流行病時期,大多數酒店物業都有協議,並遵守協議以確保客人安全。餐廳食物並不可怕。我們選擇一個選項的主要問題只是因爲他們沒有選擇。此外,我們被告知他們有一段時間沒有選擇。在我們入住期間,牛排餐廳不開放。禮品店的時間有限。水療中心的時間有限,按摩師也有限。水療中心的員工效率高,熱情好客。我通常玩老虎機和桌遊。與過去相比,只有有限的老虎機。大多數老虎機是舊的,有幾台機器上有無法操作的標識。如果你是菸民,根據城市條例,酒店內禁止吸菸。他們正在建造一個“露台”,這個露台廣告是在我們收到的郵件的傳單上刊登的,但是還沒有完成。這個酒店的整體環境已經關閉。要說一些工作人員沒有面向客戶服務,這似乎是一種誇張,我向你保證,這不是。隨着名稱的更改,人們可能會認爲該財產已經進行了改造。它不是。如果管理層未能達到大多數客人/玩家所期望的標準,酒店的前景就黯淡無光。