什裏夫波特Shreveport Convention Center附近酒店

是10PM,早上要到什裏夫波特做爸爸的手術。我打電話給希爾頓確認酒店知道我到的晚,前台服務員通知我他們超賣了,沒有房間給我,但他們會把我沿着街道走到另一家酒店,是用來他們的溢出。我問了下評分是否相當於希爾頓,答案是沒有,對其他位置的評論太糟糕了。當我問爲什麼沒有通知他們沒有房間時,前台服務員回答說白班一定是忙的。我也是!!我告訴他我對其他酒店的評分不舒服,他們對清潔度的評價不好。我問有沒有其他選擇?迴應是,“不,但如果你想取消我可以退還你的錢。”我告訴他這真的很好特別是因爲他們沒有房間給我。認真的?!?!!!!!和希爾頓一起完成。我每週都經常光顧Omni和Hyatt工作和娛樂從來沒有發生過這種情況。真的很令人失望和超級令人沮喪 - 更不用說不方便了,因爲我正在試圖尋找其他地點入住。對於客戶服務和預訂來說,這太多了。感謝萬豪前來救援,甚至提供折扣。

FIRST IMPRESSIONS CAN EITHER MAKE OR BREAK ANY BUSINESS!!!! Keep reading…….. We were attending a Cornhole tournament and the selection of Sam’s Town Hotel and ****** was A WIN!!!! From the amazing customer service by Natalie at the Front Desk, who deserves recognition by Hotel Management for representing the Hotel with outstanding customer service and going beyond her duties!! Both at our check in and check out, Natalie was FIVE STAR!!!! Also, Traig, who we were lucky to have as our AWESOME Bellman, SO POLITE AND PERSONABLE!!!! We also lucked out by having his assistance as we checked in and when we checked out! He also should be recognized for his excellent attitude and being a GREAT REPRESENTATIVE of Sam’s Town Hotel! Our room was absolutely beautiful and so clean and well stocked, I highly recommend this Hotel!! My only negative experience was when I was getting my “Rewards Card”, the young man’s comment about being reimbursed for the first $300 in loss with promotions in the mail in approximately 7-10 days, just started my gambling with a NEGATIVE thought process. I think something better to welcome first time players needs to be implemented; don’t start a gamblers evening with such a negative comment!! Overall, we enjoyed our stay, but may not return due to the bad feeling about gambling there! But, the Hotel was a great experience and we were very pleased!!! But, gambling, I did not get off to a great start, but I was shocked at the comment and hope this explanation gets changed to not start your guests off with Negative Vibes.

我們最後的經歷應該是我們的最終體驗,但是,我們決定給以前愛人埃爾多拉多一個第二次機會。當預訂時,暗示對財產做了一些很好的更改。這不是真的。更新和維護顯然不在議程上。房間仍然過時。它們只是髒的,而我所說的“深髒”被忽視太久了。以下只是我的酒店房間體驗的幾個例子。我灑了一杯水,抓起一條毛巾把它弄髒,不一會,毛巾上就染上了大大的棕色污漬。棕色污漬留給了它來自什麼的想象。我們逗留的最後一晚,我的門打不開。我發現客房部工作人員試了他們的主鑰匙,被告知門壞了。在兩次電話打到前台後,我被安排在另一間房間,被告知我被升級爲套房。我本來可以少關心我是否有升級的房間。我只需要一個房間睡幾個小時,工作人員表達他們對於爆裂門無法修復的遺憾的一般禮貌。不出所料,套房沒有更新,灰塵到處可見。我們生活在流行病時期,大多數酒店物業都有協議,並遵守協議以確保客人安全。餐廳食物並不可怕。我們選擇一個選項的主要問題只是因爲他們沒有選擇。此外,我們被告知他們有一段時間沒有選擇。在我們入住期間,牛排餐廳不開放。禮品店的時間有限。水療中心的時間有限,按摩師也有限。水療中心的員工效率高,熱情好客。我通常玩老虎機和桌遊。與過去相比,只有有限的老虎機。大多數老虎機是舊的,有幾台機器上有無法操作的標識。如果你是菸民,根據城市條例,酒店內禁止吸菸。他們正在建造一個“露台”,這個露台廣告是在我們收到的郵件的傳單上刊登的,但是還沒有完成。這個酒店的整體環境已經關閉。要說一些工作人員沒有面向客戶服務,這似乎是一種誇張,我向你保證,這不是。隨着名稱的更改,人們可能會認爲該財產已經進行了改造。它不是。如果管理層未能達到大多數客人/玩家所期望的標準,酒店的前景就黯淡無光。

We had the worth check in expensive I have ever had in my life. The agent was extremely rude to my wife. Verbally threatened her and then threatened to call the police on her. We were in town for a funeral and he said our names were not on the reservation. She showed the email from IHG that confirmed the reservation and later I also confirmed with the corporate office we were listed. He said he didn’t care what the reservation said and also said he didn’t give a f that we were there for a funeral. I attempted to contact the management at the location as I was not in the lobby when this occurred and the front desk agent identified him self as the manager and told me to and I quote circle my a** back to the hotel if I had a problem with how he spoke to my wife. We will never stay with IHG again. After reading other reviews this experience is common at this location. I am filing a police report. Contacting the local news and have made a complaint with the corporate office. The agents name was David or Davis. To be a hospitality establishment there was none offer period. The hotel is also run down and dated.

Boomtown..名字本身似乎講述了一個關於商店是什麼的故事!這是一個難忘的夜晚。我們到達該地區很晚 - 在一個週四出乎意料。我們通常只是在進入城鎮時找到一家酒店。然而,當我們開始搜索時,幾乎每個選項都售。這就是最終導致我們到達Boomtown的原因。我們出現了,他們有一個雙人間。然而,當前台正在檢查我們,雙人間消失了,唯一的選擇是帶按摩浴缸的特大牀套房。鑑於我們真的沒有其他選擇,而且已經很晚了,我們選擇了這個選擇,並要求我們的孩子在地板上睡覺額外的牀上用品。前台的女士們很友善,但你可以告訴他們人手不足,盡了最大的努力。房間還可以 - 它過時了,你可以說沒有太多的東西被投入更新這家酒店/賭場/度假村。它不一定很髒,但它感覺也沒有超級乾淨。我們都把它記在冒險中,並在早起離開城鎮之前度過了最好的夜晚。雖然這不是最糟糕的住宿,但我不會再次入住這裏。事實上,我會完全避開博西耶市和什裏夫波特,留在別處。我們經常旅行,這是一個小鎮/城市,給我們一種不舒服/不安全的感覺。我們很少有這種感覺(我們去過一些地方!),所以當它發生時,我們會注意到。

如果我能給10星評分...我會!Kia:前台經理Shaketha:早餐金牛座:家政LaTonya:家政有史以來最乾淨的房間!!!整個團隊非常邀請,友好,專業,並符合我們的需求。我們旅行,決定在這家萬豪酒店而不是其他人,我很高興我們做到了!!!一切都很棒,LaTonya又追捕了一些我迫切需要的卸妝溼巾。這是小事情很重要!大家幹得好,繼續非凡的團隊合作,每次出差或參觀什裏夫波特,我們都會住在這裏!🙌🏽👊🏽💯房價非常值得!

幫我們老闆定的。簡直不要太贊，他非常滿意。真的好，價格也是種花吧。整體都很乾凈。非常贊。老闆説下次還住那裡

前台工作人員給我找了一個房間,我發現鎮上有個會議後,這是一件很棒的事情。不幸的是,我好像打擾了她,而不是讓我看起來像是被邀請。房間還可以,但是AC一直關不掉,睡的很困難。沒有頭說萬怡是萬豪唯一一家不供應早餐的部門,令人失望。總體來說是的,我睡了,但要花錢。