I was called 3 times in a row at 6pm because my card was declined, but we hadn’t even made it to the hotel for check in yet? I’m sure you can imagine how busy and stressful a trip is, and then top that off by being called 3 times in a row in the middle of everything else.
Secondly, a random man from the hotel asked to come in and “see our window” if it needed to be replaced during our stay. So he interrupted my sleep, and my husband works remotely, so he also interrupted that.
Is that not what the check out times are for? Also, the room we stayed in was on a floor level, so I don’t understand why he needed to come in our room to observe the window? This should’ve been something checked on BEFORE we checked in, or after we checked out, as there was clearly no emergency or issue with our window.
Finally, the bedding is incredibly uncomfortable. The beds themselves are fine, but the comforters are waaaaay to hot we had to turn down the ac to like 65° to get any sleep. Also, the pillows seem to be down? Just really uncomfortable all around.
We booked one of the most expensive hotels in Sierra Vista because we wanted rest and to be able to work/relax in peace, and they really just do not hit the mark at all.
翻譯