丹艾酒店(The Danai)

Отель очень красивый, вот прямо очень, сосны везде, много деревьев и цветов на территории, виды шикарные. Не смотря на достаточно большое количество гостей - создаётся ощущение полной приватности и уединённости. Даже на пляже никто друг другу не мешает. Очень приятно что нет нигде громкой музыки, все очень тихо, только сверчки в соснах. Но к огромному сожалению, но этом плюсы заканчиваются. Мы остановились в одной из самых высоких категорий в отеле - green pearl villa, и я прямо разочарован. Бесспорно, красота, уединённость и тишина это очень хорошо, но этого явно недостаточно, для отеля, который позиционирует себя как премиум. На вилле нет меню подушек, на вилле самый дешёвый фен как в 3* отеле, не пополняют мини-бар, до ресепшена часто просто невозможно дозвониться. Рум сервис приносит полностью растаявшее мороженное со словами «извините оно растаяло», и без зазрения совести включает его в счёт. На жалобы вообще нет реакции. Сервис в ресторанах ужасный. Официанты путают заказы, часть вообще забывают, воду ты встаёшь и наливаешь себе сам при этом в 5 метрах стоит официант и за этим спокойно наблюдает. Счёт по ужину приносят с ошибкой, также ноль извинений. Говоришь что крайне недоволен сервисом, на ресепшен не уточняют ни в чем проблема ничего - ну недоволен и недоволен. Завтраки очень простые, на шведском столе самые простые дешёвые продукты, а часть блюд по меню готовят неверно. Например, пашот варят в крутую. На замечание даже не предложили переделать. Просто типа, ну бывает, пашот в крутую сварен, чего такого. Пляж - зонтики очень маленькие, не закрывают нормально лежаки от солнца. Для тени нужна либо кабана, либо day bed. Итого. Отель очень красивый, достаточно приватный, но сервис здесь просто отсутсвует. Совсем не рекомендую для поездки.

Superbe séjour dans ce magnifique établissement. Tout est réuni pour pour faire passer un séjour inoubliable : des chambres parfaites , un personnel fort sympathique et aux petits soins et des restaurants avec des plats variés et de qualité

From the beginning until the end of our stay, the service was really good. All the staff is professional, friendly and well trained. The hotel grounds are well maintained: lots of trees, flowers and clean. The pool area doesn’t have a lot of lounge chairs, but most people go to the beach anyway. At the beach, the staff provides you with fresh towels, watermelon, etc. The lounge chairs are very confortable, not too close to each other. Even if it was full on our first day, they found a way to accommodate us. The beach is quiet, very clean and calm water, but there are pebbles for 2m, then sand once you’re in the water. It can just be tricky to get in and out. The spa staff is welcoming and they gave us a really relaxing ayurvedic massage. The gym is well equipped, has AC and I enjoyed my session with the personal trainer. The rooms are all differently decorated, it’s particular but practical in terms of space. As for food, everything was delicious. High qualify products, lots of choices for meat or fish lovers, vegetarians and they can easily accommodate vegans too. My only comment to the hotel restaurants would be that fish dishes aren’t vegetarian dishes : vegetarian dishes do not contain fish or meat products. In a nutshell: excellent address if you want tranquillity, great food and excellent service !

What a gorgeous stay we had. A classic hotel, immaculately maintained with beautiful gardens, attentive, friendly service and incredible dining. We were upgraded to a Honeymoon Exec Pool Suite, front line and elevated with spectacular views of the beach and sparkling Northern Aegean Sea. All suites are spacious, light, airy and individually designed with a mix of classical and modern classic pieces. Dining is an experience, wonderful ingredients and delicious choices, four restaurants (open selected days) and a very impressive wine list. Chris, bar manager, is a great guy and wonferful company, as well as classic cocktails made to perfection he also adds his own twists and variations - all delicious! The perfect place if you want to feel totally relaxed but pampered and you enjoy all the lovely things in life.

The highlight of our stay was sitting for delicious greek meals overlooking the sea. The beach and the beach club and restaurants were well decorated if a bit ouf of synch with the rest of the resort. Several nice details such as the billiard room with books on display. While all meals were excellent the portions were hardly on the generous side and certainly pricey. Another strong point is the kindness of the staff in particular the smiling and helpful hostess team. One suggestion : offer more activities in particular during the day. All in all not cheap but a relaxing and very pleasant stay. The surroundings are definitely worth exploring.

wonderful stay, we had a beautiful private villa with 2bedrooms, 2 bathrooms, infinity pool, private garden and patio and with sea view. food in this resort was very tasty, mediterranean cousine. They always had fresh catch of the day, which was great.

We stayed in one of the amazing rooms with a pool and beautiful view. Food is amazingly delicious.The level of service is unprecedented for us. Kind, attentive but not overwhelming. The beach is calm and quiet, and the water is clear as a glass... Hope to come back again and highly recommended!

The story of Danai should be taken over by the business schools as a case study of excellent customer service, friendly organizational culture and flawless problem solving. We were impressed by the view of the beach and resort once we’ve set foot at the reception area but after our stay will remain with memories crafted by the whole team. As our kids said, “best vacation ever!” .