假日酒店-錫廷伯爾尼的評論

位置特別差，4流的小鎮上還在鎮子的郊區，去哪裡都遠，什麼服務都沒有。賬還算錯了。不會再來這個地方住了。

The staff were great at check in and out. Very helpful and friendly. The room was huge, like an entire apartment. Very restful and relaxed, it was a shame to only stay one night.

Great hotel very clean nice staff aswell…….. We will be visiting again

Very comfortable room and king size bed. The lady in reception was also very accommodating when we booked a second night on Trip and wanted to stay in the same room. Perfect place to stay as we wanted to see Dover, Canterbury and other areas of Kent and West Sussex. Value for money and will definitely recommend it.

It's a premier inn, so the standard room. Comfy bed for the night was all tht was needed, only thing I could've grumbled about, was the extractor didn't work in the bathroom, so the room smelt a little damp. Apart from that, great service at reception, good breakfast

Excellent service ,staff fantastic everything we needed was available

Yes enjoy thanks

Rooms very dark and generally dirty and tired looking. Needs major overhaul and revamp. Extremely disappointed

Good hotel. Would stay again for sure. Food was lovely. Bar staff very friendly

Very comfortable room and bed. We enjoyed our stay and will recommend.

Sink water drain not working, travel cot was broken, no fridge in the room, had to get staff to go back and forth with baby milk, rust on bath and very rude manager refusing to change the room. Alarm went off asking guest to leave due to emergency but stopped and no alert that all was well. I packed to evacuate with my 2 year old baby just to be told it was not a real alarm.

Sorry, don't like giving a bad review as they can affect those that do their own job very well, but this stay was not good. Parking great, big on site car park, check-in was ok but no real empathy or engagement from the staff, the room was fairly clean although big orange stain on the net curtains, bathroom was very nice, obviously recently re-furbed, but I was in Room 211, top floor, and for the full time of my stay they have fans on the roof above my room which sounded like a helicopter, all night, and outside my window the neighbours had 5 large dogs, barking for most of the night, I slept for about 90 mins max, tried to get a room move but apparently they were full (not judging by the amount of people in the bar that evening). Sorry but wont be staying here again.

Checked in by this very rude woman called Jode. When we arrived at reception she looked through us and just said ‘name’. The hotel itself was comfy and the lady in reception when we checked out on Sunday morning was lovely.

I was given a disabled access room, ironically on the second floor. The bathroom was a wet room, no bath, where the angled tiled floor failed to contain the water, which ran towards the door, resulting in large puddles at its entrance. It’s clearly been going on for some time as the door frame base is swollen from water ingress and been painted over. There was severe wear in the carpet in one corner. A small thing but the devil is in the detail, the power cable for the wall mounted TV hung down. But the elephant in the room so to speak was the dirty brown staining running ceiling to floor from an obvious roof leak down one wall. I saw it was a dated building but to be honest, I expected better from Holiday Inn.