天鵝湖旅館(Swan Lake Guest House)

Bernadette is a fabulous owner/host. This is the best place to stay onPhillip Island. The location, views and Bernadette’s local knowledge create an amazing experience. This place is very special.

Such a beautiful place. An impromptu getaway was simply perfect thanks to Bernadette and Swan Lake House staff. Beautiful view, service and facilities. Catered to my fussy diet even with less than 1hours notice of our booking. Thank you so much!

We stayed here 1 night. Excellent views from our room. The room was small in size but comfortable, clean & quiet with a small TV. Good free Wifi reception & free parking. Continental breakfast was included with cheese, ham, tomatos & fruit. The owner Bernadette made a special trip into town to buy soy milk for me as I am lactose intolerant. However we did experience some disappointment. We arrived at the locked gate around 1.30pm after a long drive from Bendigo. We knew the check in time was 3pm but we thought perhaps we could sit in the lounge until our room was ready. We phoned Bernadette who informed us firmly we wouldn’t be admitted until 3pm. That did not leave us much time to settle in & unpack as we had booked a tour at 4pm to see the Penguin Parade on that afternoon. This was very disappointing as we have travelled extensively & in similar circumstances we have at least been able to sit & wait in the lounge until our room was ready. BTW, this guess house is about half an hour’s drive to CBD & restaurants.

The hostess was friendly and there was a nice large breakfast area. The bed was comfy and the spa was great!

The host was warm, friendly and accommodating. Bernadette made the stay what is was. Room and location were terrific and relaxing after a big Saturday night

This is a very warm and homely, B&B type experience. The hosts are very experienced and went out of their way to make us comfortable. The bedroom is designed to be fairly basic but comfortable sleeping space, however the large and inviting lounge area is very much part of their hospitality that guests are encouraged to use. The views and grounds are a real highlight of the property. This would suit people looking for a personal, B&B experience hosted by owner/occupiers. Thank you for your hospitality.