格雷斯沃德阿爾姆斯酒店 - 格林國王旅館(Greswolde Arms by Chef & Brewer Collection)

實際的地方，酒吧，餐廳很棒，很好的嗡嗡聲，美味的早餐，價格合理，不幸的是我們被安排在離接待處最遠的房間，上一段樓梯下一段樓梯再上一段，我們已經 60 年代末了，我知道酒店沒有滿員，因為我後來查了一下，仍然可以預訂房間，所以不知道為什麼我們被安排在那裡，當我回到接待處並得到了一些名單時，我確實提到了這一點更近的房間號，這是為了我們的“下次訪問”

住了 1 晚與家人見面。位置非常好，就在諾爾村的中心。停車就在馬路對面，在我們下午 3 點到達時這不是問題。 我們不得不等了將近 15 分鐘，一個男人來幫我們辦理入住手續。還有 2 位其他客人在我們身後等著。入住時間是從下午 3 點開始，但唯一的解釋是他一直在餐廳/酒吧區的另一部分忙碌。酒吧後面的一位女士之前已經認出了我們，並說她會找人但後來沒有回來解釋延誤。 房間舒適乾淨，但枕頭很硬，讓我頭疼。 淋浴在浴缸上方，進出有點滑，儘管你可以要求一個安全墊。大量熱水但危險地熱（通知到位）。 年輕的男性早餐服務員不是很友好。新鮮烹製的熱早餐很好，但碎盤子不好。麥片、果汁和酸奶等都是自助服務，熱飲也是如此。這是安排在一個小空間裡，旁邊有一張桌子，所以我不想坐在那張桌子旁。我不知道為什麼每位客人都必須從保溫壺中倒出自己的熱水或咖啡。這幾乎不是 Covid 安全的，也不是真正有效的。如果酒店客滿的話會很擁擠。茶壺/咖啡到桌上會好得多。 每張桌子上的小花瓶中枯萎的噴霧康乃馨只是增加了失望。沒有留下深刻印象

友好和樂於助人的工作人員和酒店達到了很高的裝飾標準，但是酒店走廊和臥室的地板吱吱作響，所以你可以聽到人們四處走動的聲音，你也可以聽到其他人開門和關門的聲音，不幸的是我住在人們整夜進出彼此房間的夜晚。即使他們有舊窗戶和推拉窗，如果你在路邊，你可以聽到馬路的聲音，但這也不算太糟糕，因為一旦我試圖睡覺，馬路就很安靜。酒吧工作人員拖著桌子一直拖到凌晨 1 點左右，你可以清楚地聽到早餐音樂把我吵醒（當我退房時，酒吧里似乎比樓上的房間安靜，所以他們沒有開大聲，這一定是建築物的聲學）。床很結實，比較舒服，但沒有任何缺點，我個人喜歡軟一點的床，床本身看起來質量不錯，但不是我喜歡的硬。食物質量非常好，作為一個坐在酒吧里的單身女性，我感覺很舒服，有些地方我得到客房服務，因為我在酒吧/餐廳感覺不舒服。總而言之，如果您睡眠淺或不喜歡硬床，這家酒店不適合您。如果您可以輕鬆入睡並且不介意床更硬那麼這家酒店很可愛，工作人員會非常歡迎您，我會推薦這家酒店

The bar area for the evening and especially breakfast was very cold as no heating on at all, otherwise very good.

The hotel was perfect for my brief stay (up from Devon for a funeral in Knowle Church) although I know the hotel well having lived in the area from 1976 to 2003. Just one small suggestion for improvement: I believe that a direction sign to Reception is needed on the wall to the left of Room 4 pointing left. This would help enormously!

Check in was a nightmare! I actually had two pints at reception when waiting to sort room at the family room which I booked had a useless sofa bed with a 5cm foam mattress. Very poorly handled with numerous armature excuses. I explained we were going around in circles and suggested there could be a spare single bed in another room and offered to collect it ourselves. We were told that no rooms had spare beds, a colleague of ours happened to overhear the conversation said that he had a spare single in his room and solved the problem. This took an hour to sort and with no apologies or any consideration for other guests waiting to check in. Bar staff totally uninterested in serving and need training.

Nice hotel located within a pub chain - Green King/Chef & Brewer. Lovely big spacious double en suite bedroom- very clean and tastefully decorated. Large tv and tea/coffee making facilities- lots of hot water for either a nice relaxing bath or a quick shower. Room warmed up very quickly which was mu h needed after being out in the wet and cold. Bed was very comfy - pillows were a bit hard but had a decent nights sleep anyway. Would return again as very convenient for NEC - Knowle is a lovely little town with some quirky shops and nice eateries.

Superb hotel and staff, very clean, car park next door to the hotel and bar and restaurant services.

We stayed here after a long day of travel. Booked it after we discovered our flight to Birmingham airport had been delayed so we would be later getting back than planned. Our flight was delayed further and we were concerned we would miss check in, I was unable to get hold of the hotel via phone or email, which was a concern. Luckily we landed a little earlier than expected and got there around 8:30. It was only a 10 minute drive to the airport so ideal!! This hotel was lovely. Looked like it had been newly refurbished. Room and bathroom were traditional but modern. Shower was nice and toiletries smelt good. The greeting at reception was great and the bar had a good range of drinks. We arrived late so didn't eat but the food looked and smelt delicious. We would have eaten there if our travel plan hadn't been delayed. We left very early in the morning and the night porter was friendly and helpful. The parking was included as well which was great. Overall apart from issues communicating the experience was lovely and we would definitely stay again if were flying into Birmingham.