希爾頓安泊酒店-西勒鳩斯命運美國(Embassy Suites Syracuse Destiny USA)

It was a good service

這是我們最喜歡的住宿地點之一。工作人員很友好，房間大小適合我們三個人，還有額外的水槽和微波爐。儘管游泳池很忙，我們還是能夠玩得開心並享受它。調酒師非常好，為我們解釋了補充飲料。早餐工作人員快速而友好，同時提供了美味的早餐！絕對會推薦住在這裡！

酒店非常寬敞，非常適合我們這個小團體。我有點失望地發現我應該睡的沙發床沒有改變，拉下床單後發現有細小的黑色捲髮（嗯）。但早餐很棒——說實話，這是我吃過的最好的早餐，而且酒店滿足了我的要求。

Even though I booked a handicap room with a room in shower, I was given a normal room. Was offered a different handicap room but since I have mobility issues it would not have helped anymore than the normal room. The front desk person (I think a manager) was like well you only booked a hearing handicap room and we are out. Which was not true, besides if you book a room due to a disability, what does it matter if it was for hearing. Then I had a seizure on the trip and had bit my jaw to the point it bleed out and I also urinated in the bed due to the seizure. Asked for it be changed before we left for the day and was assured it would be. When we returned the room had been cleaned but the bed was still covered in urine and blood. It was near 11pm. Called downstairs and they sent a security guard up to change it at 11:30ish and he did not want to be there. I told him to leave it and I would fix it and he did. I just slept on a couch and covered up with the sheet. It is a beautiful hotel. However, the staff and service for people with disabilities is AWEFUL. Would not recommend.

We enjoyed our stay and the perks of happy hour were enjoyable. We spent time with family close by and the convenience of the mall was perfect. Would stay here again.

所有的員工都很棒。從免費接駁車服務到小吃歡樂時光，再到美味的自助早餐。

Ac didn’t even work bed were uncomfortable paid for queen size beds and they were full size beds will never stay here again

Très bon service et chambre confortable

Cc