賽爾洛克度假村(Small Luxury Hotels of the World - Sailrock South Caicos)

Not sure where to start! So I’ll start from the very beginning… our room rate included a 15 min flight from Providenciales to South Caicos which Sailrock booked and coordinated for us. What a cool experience! A tiny plane with 12-15 rows max, half empty. We watched the pilot the whole way over pristine blue waters. After landing in their old airport (wasn’t much other than a warehouse, the brand new airport nextdoor was up and running when we left!!) , Francis was there with waters to drive us to the hotel. The ride was about 15 minutes on an unpaved sandy road. It felt very remote without much around other than some salt pools. We were greeted by Harvey and given an introduction to the property as well as a welcome drink. Check in was a breeze - we sat on a couch sipping a coconut cocktail staring at the blue water while our own personal attendant checked us in. No waiting, she was waiting for us upon arrival to the great house. We were then given a private tour of the property amenities and our room. That night was bonfire night so dinner was being served on the beach. The sunset was absolutely magical that evening. Everyone was amazing at the property, but the people who stood out most were 1) Juni - she works in the shop and knew our names from the very first introduction (a particularly hard last name at that, and she nailed it every time!) she knew our 6 day itinerary by heart (amazing) and was so kind the entire trip.. I was amazed at how we’d casually run into Juni or Putra and they would effortlessly prepare us for our next day of activities, without any of it feeling planned, rehe****d or forced; yet they always got us all the information we needed without formalities like checking-in or having to call ahead of time 2) Putra - he helped to coordinate some special anniversary activities for my husband and I. After our private boat/snorkel trip with Captain Tim (a must), he whisked our conch shells away to be cleaned and wrapped so we could take them home 3) Driver Francis - he was on the quiet side but when we told him we hadn’t seen flamingos yet he made it his personal mission for us to see them… Overall, the property is quietly decorated, there are no flashy, over the top, or gaudy structures or materials on site. It’s pretty minimalistic with calming and natural tones. We never saw the spa as the couples massage and mani/pedi were done in the room. This was a nice touch, although I do prefer a pedi in a massage chair with my feet in water. There is the main great house where most of the rooms are, which is where breakfast and dinner are often served. In the same general area is the gym and shop, as well as the bike rental. The shop has snacks, drinks, small necessities and some great souvenirs. It’s a 5-7 min walk to the beach where lunch is served, really not a bad walk at all, but you can also take a ride on a golf cart/ atv if you prefer it. Down at the beach, they’ve got paddle boards, clear kayaks, regular kayaks, and the hobi

This vacation at Sailrock was phenomenal! The happiness from every staff member has positively impacted our stay w their gracious attitude, kind heart and hospitality far beyond anyone’s expectations! They catered to us like king and queen. The food is so delicious, the talent speaks for itself when you dive into any of the islands menu items at the resort or at the Cove. The bartenders are phenomenal and look forward to making you smile! The call you by first name and I can’t recommend this place enough! The fun is extraordinary! The views and peace just breathtaking. We thank you for everything you did to make our stay one to talk about and remember forever. Much love for the people at South Turks and Caicos Island Sailrock Resort.

My husband and I spent 10 days there: 5 days in a two bedroom ridge top condo, 5 days in a two bedroom beachfront villa. We wanted to try both for future reference. We are not spring chickens, 60s and 70s. We are very active, not the sit on the beach types. We have traveled over 40 years throughout the Caribbean. A couple of things. First, if you have any mobility issues, forget it. There are lots of steps and walkways with uneven ground, no elevators. Even a beachfront villa will present a challenge. You have to walk or ride to all meals. Second, if you like to get around, you have to bike, or try to catch one of the buggies. We were pretty frustrated because I don't bike due to a previous horrible bike accident. We were stuck calling a buggie or walking and it's a long very hot walk up and down hills to the cove. We're used to having our own car and went a bit stir crazy with lack of options. Options for snorkeling, car rental, etc, ridiculously expensive. Third. You'd better have WhatsApp ap. We didn't, big pain since all staff interactions happen using it. We were stuck with ye old telephone and felt ancient. Accommodations were top notch. Loved both the ridge-top and the villa. Ridge-top nice breeze and view on porch. Villa nice small pool and ocean view. You'd be happy with either, it comes down to price and preference. Service is excellent. We loved all the folks, a shout out to Nideep, Earl, and Mon, and all the others. Could ask for nicer, helpful people. Food, pretty good, not exceptional. Somewhat uneven. True foodies might gripe a bit. They were very accommodating about special requests. We have some food restrictions. Price for food was reasonable we thought. Loved eating at the great house. The cove not so much. Ok, so. Stuff we like to do is swim, snorkel, kayak. The Atlantic side was actually our favorite side, it wasn't too rough and not much sea**** the first few days. Snorkeling was pretty good, lots of seagrass, sporadic fish, including an ALBINO stingray! Baracudda will follow you around but nothing to worry about. There is a reef WAY offshore but hard to see and easy to miss. We went with a local who knew where it was. Water temperature perfect, good swimming, really liked it. The Cove, where you have to go to lunch, we actually hated. Most people like it. The water is so shallow (2 feet or so) except in one small area, you can hardly swim without your arms hitting the bottom. It's hot hot hot, the water is hot, the sea floor is muddy rather than sandy. Nothing much to see in the water. Very short beach. You can kayak and paddle board. There's a bar and food. They have two nights a week where dinner is served there instead of the great house. They have a Bonfire with s'mores for dessert. Thought that was ill conceived with 90 plus degree heat index while there. We had room service for lunch and dinner a couple of times because we couldn't stand the heat at the cove. Whi

Everything exceeded our expectations. The flight over was stunning. We were welcomed with open arms by Harvey with a smile we won't forget. Upon arrival, we were greeted by more warm and smiling staff. Our room was gorgeous and cleaned to perfection every day. The food was outstanding. The view of the ocean and the beach area is stunning. Something you can not miss is the snorkeling and Kayaking adventures. Our butler Monhu (Mon), cared for us the entire stay. He is an exceptional human being. The whole staff was kind and friendly, with huge smiles. To name a few, Mo, Putra, Tikiera Ben, and Captain Tim. We want to thank many more staff, but we don't have their names. This property is a unique, special, one-of-a-kind place we will not forget and look forward to returning. Thank you for creating memories that will stay will us forever.

Every part of our week at Sailrock was a 5 star experience. The resort is beautiful, secluded and quiet, the activities (kayaks, paddle boards, bikes) are amazing, and the staff couldn't be nicer. Putra was an amazing host and Jerom was the best, friendliest server we've ever had. We can't wait to come back and stay at Sailrock again.

The room and resort was super nice, but the mosquitoes ruined it. We weren’t able to walk around or eat dinner at their restaurant because the mosquitoes were so bad. We were recommended to order room service because it was nothing they could do about mosquitoes. They even got into our room and we had to kill them all night.. we cut our stay there short.

Very nice cove. The rooms are on the other side of island and a short complimentary buggy ride takes you to cove. The side where the rooms are have a beach but wasn’t usable as to all the sea grass this time of year (July august) the sea grass stunk so don’t waste the money on a “beach front” this time of year. Food was amazing. Expensive and not much selection but was good. Not many other places to eat other then this resort without a $60 cab ride. This island is remote and not fully developed. So relaxing is the key thing to do. Drinks are expensive but kind of to be expected since it all is imported. Again nice place, nice cove and water, not extream luxury place but was still nice to unwind and enjoy the cove and water.

Exquisite. I will absolutely be back

We traveled to SailRock Resort March of 2024. The staff is very kind and courteous. The rooms are accurately depicted online. The only downside to the rooms is that the AC units are very loud and the water pressure is like a trickle. My wife and daughters were unable to even rinse soap from their hair. Even our bathtubs would not stay full for the trip because the drains would not operate properly. The staff attempted to correct this issue several times but failed and we didn't even get a discount or even bottle of wine for the trouble. The other downside is the distance between the villas and the "nice clean Cove Beach." From the villas it is a hike uphill to the main clubhouse and then about a 1/2 mile downhill to the beach. Figure about a 15-20 min walk. There are no golf carts for the villas, but if you want to wait you can call for a side-by-side SUV to pick you up. Had we known the distance and effort required to get from a villa to the cove beach, then we might have gone to another location. The food is good (there is one place for lunch and only one for dinner) but keep in mind that everything priced to you is done without the 35% taxes and fees. So, if you want a private Beach bonfire you will be quoted $1500 but you will be billed around $2,000. A $380 bottle of wine is really over $500. A $2700 boat trip back to the main island is really $3500. The captains for the boating activities are very nice. There is 1 center console fishing boat that is clean and nice, but the 40-foot Nortek and the Boston Whaler are in really bad shape. The Boston Whaler lost an engine on our excursion and was really worn down. The 39 ft Nortek that took us to Provo had towels over all the seats because all the cushions were ripped up. The boat seemed mechanically ok and the captain was great, but you don't want to take any pics inside with your kids because the boat you just paid $3500 for looks like a pack of dogs tore up the seats. At this price point we have stayed at Auberge, Once and Only and Montage resorts. I do think that Sailrock has potential but it has several areas to improve to compete in this space.