範爾威酒店(The Dunes Hotel)

The room did not have adequate lighting to do work, when I brought this to the attention of the staff as the light was not operational, they just took the bulb out and did not replace it, the clock was not working so one I pointed it out they just removed the clock and didn’t replace it, my room on first night of three could not be cleaned as I did not have a tag for the door handle - not enough door tags for the number of room

It's a lovely place for a chilled getaway. Very nice and welcoming staff, great food and the place simply looks quality. Not a great deal to do in the area unless you have a car but theres plenty of nice walks to take.

Great hotel especially if you have a dog🐶We were able to sit in the bar area to eat and the food presented was very good. The staff could not do enough to help and were extremely pleasant. The bedrooms were very clean and comfortable. The hotel,itself, was a little tired and could do with a general makeover but overall excellent stay for 3 nights and we will be returning

My room faced away from the coastal view. Not a big deal, but i would have preferred to have been able to see the sum setting over the river Duddon estuary rather than a view of a nearby quarry.

The hotel is situated in a peaceful and quiet area and the room was a good size and nicely furnished. However, there was quite a few things we noticed and made the stay overall just OK. Firstly, on arrival and throughout the hotel there was an intense smell of cow manure from the surroundings, we understand that in the countryside this is normal however inside the hotel some air fresheners wouldn’t go a miss.The room was rough round the edges, it seemed dated even though it was one of the refurbished rooms and there was a lot of stains on the carpet. We were put in a ground floor room and the room was extremely hot at night but felt we was unable to open a window as it didn’t have a latch and opened very wide so was not safe. There wasn’t any air con system in the room but there was 2 fans provided that we found in the wardrobe, one of which didn’t work and the other was very loud disrupting our sleep. We ate at the in-house restaurant which was also rather mediocre. The food came quickly but wasn’t great for the price we paid. The staff in the restaurant seemed untrained and unprofessional. A couple of things was that we ordered steaks and was not asked how we would like them cooked. Also, part of our drink order was forgotten about so had to ask multiple times despite being one of four occupied tables in the restaurant. We were not asked how the stay was on check out, we did not have a very enjoyable experience and will not be returning to this hotel.

Restaurant food fantastic, service poor as one young guy serving overworked. Room bed lining was dirty ! Mattress cover not covering mattress properly and damaged (reception sorted quickly though and gave 1 free breakfast). Bedroom lovely, bathroom very tatty and worn. Hotel was very quiet. Would still stay again though.

Restaurant and food was brilliant. Room was ok a bit worn. There was no soap, shower gel or shampoo. Lovely view though the window.

Waiter didnt ask about food allergy info so was made worse when he brought over the prawn linguine instead of the chicken! Was quickly removed without causing a reaction so was fine in the end, food we had was beautiful 😆

Couldnt fault the staff and friendliness, dissapointed in price of breakfast and in particular the continental which consisted of just cereal, yoghurt bits of fruit and juice and std bread for toast, no sign of cheese or meats which i thought was common. Very minimal shower and hair products in room, no glass in bathroom whether plastic or not, also didnt realise how isolated the hotel was and unable to walk into centre due to dual carriageways.