傾城酒店和公寓(Allure Hotel & Apartments)

Check in was easy and the room was clean and the bed great. What a view looking back over the stadium onto the mountain range

The room was ok and in a convenient area but the staff member although pleasant provided no detail about where the lifts where and that the room was through a door with the room number and then inside was marked A and B. There was also no onsite parking available and for the size of the hotel it was a little strange that the only parking was about 20 outdoor carparks. That we full and people were being directed there only to pull in, drive to the end and the reverse back onto the main street. The room was through

Very nicely appointed and modern apartment. Spacious with everything you need including a washer and dryer! Easy after hours checkin process as well. Very close location to Magnetic Island ferry and our apartment had a nice view out to the marina. Good value for money. Would stay again

Construction work going on 7 in the morning on Friday morning duct tape on the carpet not very friendly staff 150 dollar cash deposit which still after 4 days has not been returned located farthest part away from the city not many shops available close by

酒店和房間都很棒，就是服務有點欠缺。我不得不在預訂一周後打電話給我，因為我的押金沒有退還 - 他們提到他們忘記釋放我的押金，沒有道歉......只是哦，我很高興你打電話......真的不夠好 - 房間很好，風景很好很好，但是來賓帳戶的員工和管理很差。甚至當我到達時，他們還以為我是來嘗試預訂一晚的，當我不得不說不，我已經有房間了。酒店還好，其他都不錯。。。只是需要加強溝通和管理的反實習生。

除了游泳池，一切都很棒。水中有太多化學物質，泳池邊沒有淋浴。其中的一部分，一個非常好的干淨的酒店！

Air con didn't work well and the window didnt open with a western facung room so it was like a hot box

我們在湯斯維爾住得很愉快，公寓適合我們，房間寬敞，靠近商店和場所

我以前在這裡住過很多次。通常住在公寓裡。這次得到的是雙人單間。它應該是幾天放鬆的地方。相反，我們不得不處理維護問題。空調由於老化而出現故障，白天無法跟上，晚上更糟。儘管建築物維修人員通知接待人員我們正在烘烤並且應該搬家，但由於清潔費用，儘管我們預訂了 2 晚，但他並不感興趣。接待人員還打電話要求解釋為什麼我們第二天還在房間裡，因為他沒有費心檢查他的預訂。他非常粗魯，不知道自己在做什麼。通常在接待處工作的年輕女士很棒，讓客人有賓至如歸的感覺。如果出現問題，她也不會讓客人在狹小的房間裡沸騰。 Allure 需要更換有故障的空調，並審查其員工的素質以及他們對留在那裡的顧客的照顧。真的很失望。我喜歡來這裡，但在這次住宿之後，以及我一直很享受的普遍缺乏尊重和放鬆之後，我會再考慮一下。目前不推薦這家酒店。有故障的空調讓人不舒服，大廳裡沒有空調，床被浸濕了，不舒服。性價比不高。真的毀了我的假期。只是想感謝建築維修人員試圖讓我們搬家。感謝他試圖提供幫助。