提供 Spa 服務的幹尼亞酒店

Every hotel staff was smiley, friendly and helpful. We received welcome snacks snd message in the room. The room was modern with air condition, high ceiling and nice amenities. Breakfast was buffet-style as and adequate. Location is very close to many shops and restaurants but without the noise. I enjoyed the deep tissue massage at their spa. Enhancement areas suggested for Room 11: shower door does not close; the queen bed was two separate single beds put together instead of one mattress, and with separate bedcover sheets instead of one queen sized bedcover sheet; a kettle would have been useful.

Fabulous experience at this hotel. Impeccable service throughout my 4 days here, and the room was spacious and lovely ! Breakfast was filling , everything was amazing. Wished I could stay a few more days here. Will definitely come back if I visit Crete

一線海景私享沙灘景色無敵，免費停車也是加分項，住的是複試海景房，二樓客廳和陽台才能看到風景，可是空調效果太差，樓上太熱，七八月的島上氣温很高，空調温度打不下來舒適度很差。酒店所有物品都要收費，包括水，一瓶免費贈送都沒有。

這家酒店各方面都很完美,房間很棒,很大很乾淨,設施齊全。從陽台和游泳池的景色很燦爛!我真的很喜歡水療中心和內部游泳池。酒店的餐廳也很完美,食物真的很好。但最重要的是,酒店的工作人員非常專業,最nice的人!他們都對我們很好,對我們很好。我包括工作人員中的每個人,包括清潔女工,他們也非常可愛。總而言之,這可能是我很長一段時間內最好的假期,如果不是這樣。我強烈推薦這家酒店!非常感謝Lagon生活精神精品酒店的每個人,您使我們的住宿如此完美!

房間寬敞,酒店超級乾淨,極其舒適。一切都感覺全新的,服務真的是5星。得知室內游泳池其實只是一個巨大的按摩浴缸,我們很愉快地感到驚訝。我們昨晚在那裏度過了一個小時,超級好。牀真的很舒服,地方很安靜。有代客服務可以停車,我們到達時得到了歡迎飲料和小吃。再次感謝您免費贈送的葡萄酒和水果碗作爲貴賓歡迎禮物。我們真的很享受,如果我們有一天再次訪問Chania,我們會回到這家酒店。

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

服務特別好，入住比較晚還會提供免費餐食。早起趕路也會給準備早餐盒。適合在酒店裡躺平，體驗感滿分。

客人很喜歡住,服務也很熱情。

很棒的全包酒店,適合家庭:食物和飲料都很好,3個大游泳池,晚上好玩,步行到美麗的海灘只需10分鐘,附近有公交站,停車場很大。我們在那裏度過了美好的時光!

美麗的新裝修的酒店,現代而放鬆的氛圍。新團隊正在做驚人的工作,一切都組織得很好,熱情。房間一塵不染,食物很棒,我們整個住宿期間所有的工作人員都很棒。特別感謝Mara,她特別樂於助人,使我們的體驗更加美好。我們一定會回來的!