提供 Spa 服務的金奈酒店

服務一流！只是房間面積比同價位的其他飯店略小。但除此之外，食物、服務等各方面都無可挑剔！員工訓練有素，彬彬有禮。

這家旅館實際上已經過時了，其內部裝飾無聊，顏色褪色，硬質材料脫落，他們應該想辦法清除在窗戶上拉屎的鳥和令人不快的景色。從外部可以明顯看到整棟建築物都有很多裂縫。 前台小夥子法亞茲 (Fayaz) 辦理入住時不知道該如何微笑迎接顧客。你說這是一家豪華精選酒店，但你還需要努力。否則競爭對手將會接管。

I had a wonderful stay at this hotel. From the moment I walked in, the hotel had a fresh and pleasant fragrance that created a welcoming atmosphere. The room was spotless, spacious, and incredibly comfortable, making it easy to relax and enjoy my stay. The overall ambiance was warm and inviting, and the staff were friendly and attentive. I highly recommend this hotel to anyone looking for a clean, comfortable, and enjoyable place to stay.

食物對一家三星級酒店來說很好,但根本不是五星級酒店的水平。 工作人員非常出色 - 特別是Sneha M.,他幫助大堂的客人,並提供快速有效的解決方案,還有另一個在餐廳工作的Sneha。 餐廳裏的音樂🎶是我在印度任何酒店聽到的最差的。 它是兩種類型的音樂(古典印度和西方)同時播放! 這是荒謬和煩人的,也是太大聲了,這就是爲什麼一些工作人員看起來很痛苦。 廚師在餐廳裏散步,與客人交換歡樂,但他應該在廚房控制那裏發生的事情。 “柴瑪薩拉”沒有姜的味道,牛奶被燒得如此燒,以至於它一直蒸了整整一個小時(它是不可飲用的,所以我把它歸還了)。 . 客房是您期望在1990年代被認爲是豪華的酒店中找到的。 可惜空調系統還是原來的,不能再設置了(只能開關或開關)。

Very polite and helpful staff who accommodated our needs. Tasty food available in restaurant. Clean rooms. Attractive decor. Thank you.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, room with excellent service in which we had dinner. Food was good, and great value for money and service was attentive and efficient. The room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

我和妻子7月中旬在那裏住了3-days,整體入住感覺不錯,很愉快,我們藉此機會感謝Ramar先生(經理@Cilantro)不僅禮貌專業,他竭盡全力幫助我們走出困境,在第一天的複雜局勢中。 在展示他的專業精神方面,拉馬爾先生值得的 PAT 但我不能對旅行經理巴拉吉先生說同樣的話,他強烈反對,甚至沒有尋求任何其他途徑或替代辦法來幫助我們,完全 沒有任何同情心,因爲我們是遊客,無法進入你所有的設施 我們認爲這是一個重大挫折,因爲它反映了可怕的客戶服務

I’m satisfied with my stay at this hotel, the location is good and service and staff Miss Ankit from house keeping was helpful and cheerful, I would definitely choose to stay there again 👌

We felt super welcomed and well taken care of from the moment we alighted our transport from the airport. The staff were all pleasant and warm, making the stay really comfortable and cosy. Room was comfortably sized and clean, toilet was also clean. There were many channels to watch on the TV. Breakfast was great, we especially loved the live stations where we can order dosa and scrambled eggs. Loved the chai.  Our room was also facing the river and we could raptor watch quite close from our window! Super exciting watching Black Kites swooping around.  The only down side is that soundproofing wasn’t the best and amenities look a little aged, but we aren’t too bothered and still enjoyed our stay. Thank you Radisson front desk and housekeeping staff!

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