提供 Spa 服務的孟買酒店

Это не отель, а райское место. Первый раз в Индии и благодаря отелю, я не представляю теперь свою жизнь без Индии. Начиная с момента встречи, встретили, как короля, так и во время всего проживания каждый сотрудник здоровался и спрашивал как дела. Отдельное спасибо хотел выразить сотрудникам бассейна, которые очень уважительно каждое утро приветствовали и создавали настроение на весь день. Про завтраки я вообще говорить не буду, просто нереальные. А номер, особенно кровать - это лучшие сны в моей жизни. Обязательно буду останавливаться ещё раз. Кроме того, в отеле есть рестораны и бары, которые тоже фантастические.

Stayed multiple times and they always make our stay comfortable. Excellent hospitality, service, cleanliness and convenient with plenty of F&B in the hotel and around it. One of the best Malls in Mumbai is connected to it too.

We recently stayed at The Westin to celebrate my wife Ritika’s birthday, and I must say – the entire experience was wonderful. From the moment we arrived, the hospitality and attention to detail were impressive. A special thanks to Jasmina, who took care of every arrangement perfectly. Her efforts truly made the occasion memorable for us. The decor, the room setup, and the overall vibe reflected warmth and elegance. The entire staff was courteous, well-behaved, and extremely professional. Everyone made sure we felt welcomed and comfortable throughout our stay. Highly recommend The Westin for anyone looking to celebrate a special occasion. Thank you once again for making Ritika’s birthday so special!

酒店未按入住時的約定執行（入住時我和前台確認提前一天離店，應減少一天住宿），未正確記錄退房時間（正常時間退房，但紀錄為第二天退房），攜程多次溝通無果（具體溝通方式和內容我不清楚）。給酒店郵件投訴後已經調查一個多星期仍無結果，酒店的管理混亂，工作效率極其低下！

瑜珈課程和辛巴威課程其實並沒有，但他們假裝有。 我透過電子郵件要求獲取課程安排四次，但始終沒有收到郵件。要小心，因為游泳池的保安就像擺設一樣，因為每個人都可以在沒有房卡的情況下進入游泳池區域，只需在一些客人進入時跳進去即可。也許他們與工作人員有勾結，因為他們穿著這種乞丐的衣服，怎麼能不留神就通過酒店接待處的大門！他們對取消預訂有嚴格的政策，通常世界上所有其他萬豪酒店都有這樣的政策，特別是對於鑽石和旅行天才最高級別的貴賓客戶。他們不認為客戶住了一整週（7 天），最後一天可能會發生一些不可預測的工作問題。 24/7 服務只是個幌子，因為如果你在正常的晚上 10 點打電話，接電話的人會讓你等很長時間，但他們仍然會讓你等到第二天早上才有人來詢問。他們說「我們會回電給您，但那通電話始終沒有打來」。

我住了3晚。它相對靠近機場和地鐵。 我在印度旅行期間住過幾家酒店,但是早餐的質量迄今爲止很高。 還有一個浴缸,房間很乾淨而且很好。

Great stay as always assisted by the welcoming and always accommodating staff headed by Devina. Looking forward to our next trip

符合希爾頓的標準。 雖然設計有些老舊，但維護得相當不錯。員工熱情友善，樂於助人。 設施和房間都無可挑剔。 服務一流…房間乾淨整潔，早餐種類豐富，品質優良。 健身房也夠寬敞，設施齊全。 如果以後需要在附近轉機，我一定還會選擇這裡。 唯一的缺點……價格可能確實有點偏高。

My stay at the Radisson Mumbai had its ups and downs. The room was comfortable, but the ongoing construction was a major issue. The noise was persistent, and on one day, the hammering was so loud, it was right next to my room, making it impossible to rest or sleep properly. A particularly frustrating experience was at the GOMA restaurant. We ordered a course meal and specifically asked about portion sizes beforehand, being told that each portion would be suitable for one person. However, when the food arrived, the portions were large enough for more than two people. We had to cancel the main course and other dishes as we couldn’t finish the earlier ones. Despite this, we were charged for the entire course. It's the restaurant’s duty to accurately inform guests about portion sizes, and this miscommunication led to an unfortunate dining experience. That said, the staff in other areas truly stood out. Shivam and Vijay from the restaurant were incredibly attentive, always remembering my regular orders and ensuring I had my coffee packed when I was rushing to work. Jaytin from Musafar Restaurant was a big help with packed lunches, always providing us with delicious food and paying close attention to our preferences. Arjun from in-room dining was consistently polite and friendly, making every meal delivery a pleasant experience. While the hotel had its challenges, the efforts of these staff members helped improve my stay.

Bit dated hotel. Location not near any good places but close to the airport. But design of the hotel is fantastic and great facilities such as Gym, Sauna, Swimming pool, several restaurants. Great stay if you want to stay near the airport and want to have some fun before your flight. Would for sure stay here again in the future.