提供 Spa 服務的孟買酒店

Это не отель, а райское место. Первый раз в Индии и благодаря отелю, я не представляю теперь свою жизнь без Индии. Начиная с момента встречи, встретили, как короля, так и во время всего проживания каждый сотрудник здоровался и спрашивал как дела. Отдельное спасибо хотел выразить сотрудникам бассейна, которые очень уважительно каждое утро приветствовали и создавали настроение на весь день. Про завтраки я вообще говорить не буду, просто нереальные. А номер, особенно кровать - это лучшие сны в моей жизни. Обязательно буду останавливаться ещё раз. Кроме того, в отеле есть рестораны и бары, которые тоже фантастические.

從我到達泰姬陵的那一刻起,我就對泰姬陵品牌所熟知的熱情和親切的款待印象深刻。酒店優雅的設計將經典奢華與現代風格融合在一起,營造出溫馨的氛圍,讓您立即安心。 客房與舒適 我的房間寬敞,佈置精美,並配備了我可能需要的所有現代設施。牀非常舒適,我喜歡周到的觸摸,如毛絨浴袍和芳香的室內茶選擇。 餐飲體驗 泰姬陵聖克魯斯酒店的餐飲選擇非常出色。我特別喜歡提克里的自助早餐,該自助早餐具有印度和國際上最受歡迎的美味傳播。我的用餐體驗的亮點是在中國公司舉行的一次難忘的晚餐,那裏的口味是正宗的,服務是無可挑剔的。 服務 泰姬陵聖克魯斯酒店的工作人員竭盡全力讓我的住宿變得特別。從高效的入住流程到友好的禮賓人員,他們幫助我提供了當地提示,我在整個訪問期間都感到真誠的照顧。 位置及便利性 酒店位於孟買機場附近,非常適合商務旅客和早班航班旅客。儘管離機場很近,但房間非常安靜和寧靜,爲城市喧囂提供了完美的逃生。 最終 判決 無論您是商務旅行還是休閒旅行,泰姬陵聖克魯斯酒店都是真正的寶石。其奢華,舒適和衷心的服務的結合使其成爲孟買的首選。我會毫不猶豫地再次入住這裏。

Stayed multiple times and they always make our stay comfortable. Excellent hospitality, service, cleanliness and convenient with plenty of F&B in the hotel and around it. One of the best Malls in Mumbai is connected to it too.

We recently stayed at The Westin to celebrate my wife Ritika’s birthday, and I must say – the entire experience was wonderful. From the moment we arrived, the hospitality and attention to detail were impressive. A special thanks to Jasmina, who took care of every arrangement perfectly. Her efforts truly made the occasion memorable for us. The decor, the room setup, and the overall vibe reflected warmth and elegance. The entire staff was courteous, well-behaved, and extremely professional. Everyone made sure we felt welcomed and comfortable throughout our stay. Highly recommend The Westin for anyone looking to celebrate a special occasion. Thank you once again for making Ritika’s birthday so special!

酒店未按入住時的約定執行（入住時我和前台確認提前一天離店，應減少一天住宿），未正確記錄退房時間（正常時間退房，但紀錄為第二天退房），攜程多次溝通無果（具體溝通方式和內容我不清楚）。給酒店郵件投訴後已經調查一個多星期仍無結果，酒店的管理混亂，工作效率極其低下！

我們在孟買漫長的一天轉機期間住在這裡。飯店距離機場非常近（僅 5-10 分鐘路程），早上轉機非常方便。整體而言，我對這次住宿感到非常滿意。客房內用餐的食物很美味。然而，辦理入住手續花了一些時間，因為他們要求我們建立一個雅高飯店帳戶並下載「Accor Key」應用程式來產生數位房間鑰匙。我認為對於短期停留來說，這個過程是不必要的，而且很耗時。此外，與其他城市相比，孟買的飯店和食物都更貴。

瑜珈課程和辛巴威課程其實並沒有，但他們假裝有。 我透過電子郵件要求獲取課程安排四次，但始終沒有收到郵件。要小心，因為游泳池的保安就像擺設一樣，因為每個人都可以在沒有房卡的情況下進入游泳池區域，只需在一些客人進入時跳進去即可。也許他們與工作人員有勾結，因為他們穿著這種乞丐的衣服，怎麼能不留神就通過酒店接待處的大門！他們對取消預訂有嚴格的政策，通常世界上所有其他萬豪酒店都有這樣的政策，特別是對於鑽石和旅行天才最高級別的貴賓客戶。他們不認為客戶住了一整週（7 天），最後一天可能會發生一些不可預測的工作問題。 24/7 服務只是個幌子，因為如果你在正常的晚上 10 點打電話，接電話的人會讓你等很長時間，但他們仍然會讓你等到第二天早上才有人來詢問。他們說「我們會回電給您，但那通電話始終沒有打來」。

符合希爾頓的標準。 雖然設計有些老舊，但維護得相當不錯。員工熱情友善，樂於助人。 設施和房間都無可挑剔。 服務一流…房間乾淨整潔，早餐種類豐富，品質優良。 健身房也夠寬敞，設施齊全。 如果以後需要在附近轉機，我一定還會選擇這裡。 唯一的缺點……價格可能確實有點偏高。

My stay at the Radisson Mumbai had its ups and downs. The room was comfortable, but the ongoing construction was a major issue. The noise was persistent, and on one day, the hammering was so loud, it was right next to my room, making it impossible to rest or sleep properly. A particularly frustrating experience was at the GOMA restaurant. We ordered a course meal and specifically asked about portion sizes beforehand, being told that each portion would be suitable for one person. However, when the food arrived, the portions were large enough for more than two people. We had to cancel the main course and other dishes as we couldn’t finish the earlier ones. Despite this, we were charged for the entire course. It's the restaurant’s duty to accurately inform guests about portion sizes, and this miscommunication led to an unfortunate dining experience. That said, the staff in other areas truly stood out. Shivam and Vijay from the restaurant were incredibly attentive, always remembering my regular orders and ensuring I had my coffee packed when I was rushing to work. Jaytin from Musafar Restaurant was a big help with packed lunches, always providing us with delicious food and paying close attention to our preferences. Arjun from in-room dining was consistently polite and friendly, making every meal delivery a pleasant experience. While the hotel had its challenges, the efforts of these staff members helped improve my stay.

Bit dated hotel. Location not near any good places but close to the airport. But design of the hotel is fantastic and great facilities such as Gym, Sauna, Swimming pool, several restaurants. Great stay if you want to stay near the airport and want to have some fun before your flight. Would for sure stay here again in the future.