提供 Spa 服務的孟買酒店

Great 5 star hotel with superb staff and breakfast! If you like shopping malls and a relaxing getaway, it's a fantastic location for you. We found it was not that close to the tourist attractions, but this would not be an issue if you arrange to go on tours like we did. However, this meant we didnt do a lot of walking in the surrounds to get a high cultural experience. Staff were superb and made us feel very special (thank you Simen and the housekeeping staff!), and we really enjoyed our short staycation.

酒店未按入住時的約定執行（入住時我和前台確認提前一天離店，應減少一天住宿），未正確記錄退房時間（正常時間退房，但紀錄為第二天退房），攜程多次溝通無果（具體溝通方式和內容我不清楚）。給酒店郵件投訴後已經調查一個多星期仍無結果，酒店的管理混亂，工作效率極其低下！

櫃枱服務態度好，員工親切 酒店設施非常專業，交通方便 RECEPTION ATTITUDE GOOD AND FRIENDLY

We recently stayed at The Westin to celebrate my wife Ritika’s birthday, and I must say – the entire experience was wonderful. From the moment we arrived, the hospitality and attention to detail were impressive. A special thanks to Jasmina, who took care of every arrangement perfectly. Her efforts truly made the occasion memorable for us. The decor, the room setup, and the overall vibe reflected warmth and elegance. The entire staff was courteous, well-behaved, and extremely professional. Everyone made sure we felt welcomed and comfortable throughout our stay. Highly recommend The Westin for anyone looking to celebrate a special occasion. Thank you once again for making Ritika’s birthday so special!

服務和餐飲都很棒。入住和退房非常順利，除了合併兩個預訂時出了點小問題。這是我在飯店吃過的最棒的自助早餐，用餐服務也無可挑剔。飯店房間很漂亮，對我來說非常完美。雖然離機場很近，但由於道路擁堵，出遊略有不便。 總的來說，我在這裡度過了愉快的時光，下次再來孟買一定還會住在這裡。此外，這次住宿讓我對諾富特酒店產生了好感，以後去其他城市也會考慮預訂這家酒店作為我的首選。

瑜珈課程和辛巴威課程其實並沒有，但他們假裝有。 我透過電子郵件要求獲取課程安排四次，但始終沒有收到郵件。要小心，因為游泳池的保安就像擺設一樣，因為每個人都可以在沒有房卡的情況下進入游泳池區域，只需在一些客人進入時跳進去即可。也許他們與工作人員有勾結，因為他們穿著這種乞丐的衣服，怎麼能不留神就通過酒店接待處的大門！他們對取消預訂有嚴格的政策，通常世界上所有其他萬豪酒店都有這樣的政策，特別是對於鑽石和旅行天才最高級別的貴賓客戶。他們不認為客戶住了一整週（7 天），最後一天可能會發生一些不可預測的工作問題。 24/7 服務只是個幌子，因為如果你在正常的晚上 10 點打電話，接電話的人會讓你等很長時間，但他們仍然會讓你等到第二天早上才有人來詢問。他們說「我們會回電給您，但那通電話始終沒有打來」。

Taj Lands End 的體驗總是很棒。卓越的服務和熱情的接待，美麗的公園和令人驚嘆的房間景觀！ Taj Lands End 的服務從未讓人失望！

Great hotel for a staycation, breakfast was good with a lot of variety. The rooms were clean. Definitely will go back again. They have very good authentic fine dining Chinese and Indian restaurants on site. Prebooking is must if you plan to dine in there.

優秀的酒店,價格服務令人驚歎,很棒的wifi和電視頻道 房間一塵不染,工作人員走了額外的一英里。我的航班被更改,推遲了讓我保留房間直到下午3點如此熱情好客的工作人員。屋頂游泳池和酒吧的景色令人驚歎

This hotel has got a night club which will disturb your sleep every night with its thumping music. The property has got building work being done to it. Therefore once banging noise during the day is prevalent. The room doors are not sound proof. Therefore one can hear people when they are talking in the corridor. Roadworks outside the hotel. Therefore access is more difficult.