提供 Spa 服務的孟買酒店

Это не отель, а райское место. Первый раз в Индии и благодаря отелю, я не представляю теперь свою жизнь без Индии. Начиная с момента встречи, встретили, как короля, так и во время всего проживания каждый сотрудник здоровался и спрашивал как дела. Отдельное спасибо хотел выразить сотрудникам бассейна, которые очень уважительно каждое утро приветствовали и создавали настроение на весь день. Про завтраки я вообще говорить не буду, просто нереальные. А номер, особенно кровать - это лучшие сны в моей жизни. Обязательно буду останавливаться ещё раз. Кроме того, в отеле есть рестораны и бары, которые тоже фантастические.

Stayed multiple times and they always make our stay comfortable. Excellent hospitality, service, cleanliness and convenient with plenty of F&B in the hotel and around it. One of the best Malls in Mumbai is connected to it too.

We recently stayed at The Westin to celebrate my wife Ritika’s birthday, and I must say – the entire experience was wonderful. From the moment we arrived, the hospitality and attention to detail were impressive. A special thanks to Jasmina, who took care of every arrangement perfectly. Her efforts truly made the occasion memorable for us. The decor, the room setup, and the overall vibe reflected warmth and elegance. The entire staff was courteous, well-behaved, and extremely professional. Everyone made sure we felt welcomed and comfortable throughout our stay. Highly recommend The Westin for anyone looking to celebrate a special occasion. Thank you once again for making Ritika’s birthday so special!

酒店未按入住時的約定執行（入住時我和前台確認提前一天離店，應減少一天住宿），未正確記錄退房時間（正常時間退房，但紀錄為第二天退房），攜程多次溝通無果（具體溝通方式和內容我不清楚）。給酒店郵件投訴後已經調查一個多星期仍無結果，酒店的管理混亂，工作效率極其低下！

瑜珈課程和辛巴威課程其實並沒有，但他們假裝有。 我透過電子郵件要求獲取課程安排四次，但始終沒有收到郵件。要小心，因為游泳池的保安就像擺設一樣，因為每個人都可以在沒有房卡的情況下進入游泳池區域，只需在一些客人進入時跳進去即可。也許他們與工作人員有勾結，因為他們穿著這種乞丐的衣服，怎麼能不留神就通過酒店接待處的大門！他們對取消預訂有嚴格的政策，通常世界上所有其他萬豪酒店都有這樣的政策，特別是對於鑽石和旅行天才最高級別的貴賓客戶。他們不認為客戶住了一整週（7 天），最後一天可能會發生一些不可預測的工作問題。 24/7 服務只是個幌子，因為如果你在正常的晚上 10 點打電話，接電話的人會讓你等很長時間，但他們仍然會讓你等到第二天早上才有人來詢問。他們說「我們會回電給您，但那通電話始終沒有打來」。

住的不錯,入住順利,前廳工作人員態度很好。 我是普吉島麗酒店總經理, 唯一擔心的是餐廳服務 可憐的不專業,不關心客人的食物延遲,我點了羊排,花了1小時30分鐘,當我提醒時,仍然沒有道歉,但比爾工作人員非常快,僅僅因爲1是獨行旅行者,穿着正常的衣服,工作人員評判我。 嚴重貧窮和不專業

Taj Lands End 的體驗總是很棒。卓越的服務和熱情的接待，美麗的公園和令人驚嘆的房間景觀！ Taj Lands End 的服務從未讓人失望！

Great hotel for a staycation, breakfast was good with a lot of variety. The rooms were clean. Definitely will go back again. They have very good authentic fine dining Chinese and Indian restaurants on site. Prebooking is must if you plan to dine in there.

Bit dated hotel. Location not near any good places but close to the airport. But design of the hotel is fantastic and great facilities such as Gym, Sauna, Swimming pool, several restaurants. Great stay if you want to stay near the airport and want to have some fun before your flight. Would for sure stay here again in the future.

This hotel has got a night club which will disturb your sleep every night with its thumping music. The property has got building work being done to it. Therefore once banging noise during the day is prevalent. The room doors are not sound proof. Therefore one can hear people when they are talking in the corridor. Roadworks outside the hotel. Therefore access is more difficult.