羅切斯特智選假日酒店 - 大學區(Holiday Inn Express Rochester - University Area)

The area was fine, we were just in for an overnight stay. It felt safe. The room LOOKED clean, until: there was a dirty floss pick on the counter, there was dirt behind the bathroom door. The fridge would not get cold by any means, and the lights by the bed (that you would use to read,etc) did not work. We needed an extra blanket so we went to ask the worker at the counter (very nicely may I add). With an attitude she stated that they had more guests than they had accounted for but there were no extra blankets. At this point I explained all of the things wrong with the room and she “wrote them down”. After saying I would wait for her to look for the blanket, she “found” one. Breakfast was fine, pool was small but fine. Just very disappointed with room and service!

I am a student it was my first trip to Rochester to join the university of Rochester i stayed only 1 night the hotel was good like a 3 star hotel it was clean the breakfast was good the overall experience was good i am satisfied