斯帕拉多奢華客房住宿加早餐旅館(Spalato Luxury Rooms)

The lady who checked us in was great! The room was really nice, once we got there. Found out we were staying in a different location with a dirty, unlocked stairwell. The person (guy) I contacted about a airport shuttle and checking in didn’t really want to help in any way, I set the shuttle up through the lady we checked in with. Room wasn’t cleaned well, lots of hair on bathroom floor. There was a bonus though, we found a scorpion in the bathroom. Having said all that great location is why you would stay.

Despite asking for a quiet room, we were assigned a room on the first floor where I could hear every single guest arrive downstairs and every word exchanged between reception and guests reverberated around the marble staircase and stone walls! Simultaneously I could hear the toddlers on the top floors screaming for extended periods. I went to politely discuss the problem with Anna at reception who was very lovely and sympathetic. She told me she was aware that the noise was amplified by the heavy stone building and the owner was aware of it but she should not do anything to help me. She offered that I could move to the building next door but they had screaming babies there too, so it would be exactly the same. My husband and I wanted to chill in the room for a couple of hours in between tiring activities but the electricity on our floor went out so we were sitting in the pitch black with no air conditioning so we’re forced to go out. I politely explained that this wasn’t a great hospitality experience to pay for somewhere to sleep but be unable to have any quiet and now to be forced out. I get that stuff happens but a good organisation would have offered some compensation. Even a 30 euro spend to get a couple of drinks when we had to vacate our room. Anna checked with the owner who refused anything.

This was one of the worst experiences I have ever had with a hotel/AirBnb. I don't believe this is a hotel, but rather an Airbnb. There is no hotel signage on the building or any way to locate it from the outside, as it is a locked apartment building with no lobby (see photo). Although I checked in for my reservation ahead of time, they cancelled my reservation without informing me (and they have no listed cancellation policy). When I called them to ask why they cancelled my reservation and asked for a refund, they hung up on me. Extremely unprofessional and feels like a scam.

Beautiful room but not in main building and 4 flights of stairs to get to apartment. Great location.

Installé dans une annexe au 2 obrov au 3°étage sans ascenseur.le rez-de-chaussée de chaussée est occupe par un bar ainsi, les chambres donnant sur la rue subissent jusqu,a minuit et demi des conversations puis les engins de nettoyage de rues.la climatisation de la chambre 3 fonctionnait par intermitance. Enfin le quatrième étage était occupé par des gens bruyants mettant en évidence la mauvaise isolation du plafond. Établissement disposant de belles chambres confortables mais à réserver aux personnes voulant profiter de l,hypercentre touristique entièrement piétonnier.il faut marcher 150 à 200metres pour accéder aux taxis réservés

I stayed here for one night while traveling through Croatia. Great location! Everything is very walkable from the property. Milana was extremely helpful in providing directions, food recommendations but mostly importantly booking a car to take me to the airport as I had a very early flight heading to Italy the next day. I would highly recommend staying here while you are in Split.

Thank you Ana for your amazing service. Communication with this property was always prompt. Provided pick up service from airport and guided walk to our room. So close to everything but quiet as well. Very pleased with our stay!

Travelling on my own I found it easy and safe to come back to when I needed a break from the heat. Location is fantastic! Hosts were lovely and arranged an airport pick up for me. Loved the renovated rooms and thoroughly enjoyed my stay. Sometimes the light didn’t work in the entrance hallway so have your phone torch handy and sometimes there were loud people upstairs in the middle of the night. Have your ear plugs nearby.

Both the property and staff were superb. We needed a couple of nights stay in Split before getting on our cruise liner and for the price this couldn’t be best. The room was lovely, great shower, and air conditioning. Location was just off a pretty square in the Old Town which was stunning. The hotel arranged for a taxi to collect us from the airport (€40) and despite us arriving very late in the evening we could easily access our room. The ladies on reception made us feel welcome and helped us with all our enquiries. Overall we had a great stay, and would recommend this property highly.