斯普林菲爾德寵物友善酒店

I decided to stay at a Hilton hotel for the first time when I found out that I was able to obtain a virtual key to use for all areas of the hotel, and to avoid a trip to the front desk for check-in or to check out. I was planning on coming on a late train, so this would make life much easier. I did book the reservation through my credit card rewards portal so that I could prepay for the trip and to redeem points in order to save money on the trip, but it synced to the Hilton app just before the trip for check in. It asked for my credit card for incidentals, which is normal, so I put my card information in the app. The process went smoothly until I saw a pending charge to my card for roughly $458 during our stay that was later posted after we checked out. We took two water bottles from the room and charged a box of Advil from the lobby store to our room, which I’m sure did NOT cost that much. I asked the desk for a copy of my folio for the incidentals at check out, to which she was unable to provide since I booked through a third party. I understood I wouldn’t be able to receive one for the room, but I should have been able to get one for the waters and Advil. I never received any email copies or anything from Hilton. We checked in for a two night stay on the 22nd of September and left on the 24th, and I reached out to Hilton’s customer service as soon as the charge was posted to my account on the 26th, and I have not heard back from anyone since. I am absolutely discouraged that a hotel that has hair on the ceilings and peeling wallpaper in the rooms is attempting to charge me more money than what I already paid for in advance for no reason. When I called the hotel to inquire about the status of my refund, I was told that the manager was on lunch and then, as soon as they were back, I would receive a call, which still has not happened. I would have loved to continue staying with Hilton for the idea of convenience, but due to their lack of customer service, I’ll be looking elsewhere for future stays.

北美房間一如既往的大

就在路邊上，有很大的停車場，當然是免費停車場。房間還是比預期的要好，暖氣足，有微波爐、冰箱、燙衣板、咖啡機。提供一次性杯子，但沒有熱水壺。早餐也超預期，牛奶咖啡麥片，蘋果、吐司、各種麵包、華夫餅（自己現烤）、配麵包的各種果醬黃油，吃飽沒問題，當然不能跟星級酒店的自助餐比，但至少比如家的免費早餐好。性價比還是不錯的選擇。 餐廳窗外就是湖，風景很好

Clean and comfortable room. Parking is very convenient. Enjoyed my stay.

寧靜小區品質家庭酒店為忙碌一天的旅客提供一個放鬆身心的好地方。 寧靜小區品質家庭酒店是您遍覽斯普林菲爾德美景與親近大自然之聲的理想選擇。Springfield Station約距離5km且布萊德雷國際機場約距離34km遠，旅客很容易前往酒店。 該區域內可看見多元活動，Holy Name Parish，Springfield City Library: Forest Park Branch和Sinai temple都在附近。當客人有多餘的休閒時間，可使用現場的各種設施。 停車場現場提供給自己開車的人，