斯普林菲爾德維博貝斯特韋斯特酒店(Vib Best Western Springfield)

The hotel was very modern and in a good location. The staff was friendly, and facility was clean. Unfortunately, if you want to actually sleep here, dont get a room on the Sunshine St side of building. Heard the heavy traffic, boy racers, and motorcycle racers all night until about 230am. No insulation from all the traffic directly next to hotel. No way to get away from noise. Even turned on AC fan to try and drown out the other noise, but nope. Also, no pool, hot tub or free breakfast. So for all the cleanliness, nice people, and good bed, it failed as a place to rest.

Got my kids this room on the way from Ohio. They loved it. Said it didn’t even feel like a hotel when they got their. Very young and hip vibe. Perfect for them.

That it was updated, was keep clean, the staff was very helpful, and we loved the luggage carts because of their brakes.

Room and bathroom are smaller than most, but the bed is VERY comfortable. Clean facility, friendly staff

The mattress has what feels to be a hole in the middle of the king size mattress. So my daughter and I sank to the middle all night. There has to be NO insulation. I had to call the front desk twice to complain about the noise! I think I would have slept better in the lobby the noise was so bad. I was woke up the first time by so many doors slamming. When I called the front desk she said there was a show everyone came to see and they was arriving back but she would let them know. The second time it sounded like there was a gymnastic meet going on above us. I had to turn the tv up to try to block the noise.. Literally the worst and I will never stay here again.!

The hotel is very easy to get to, easy to park and has all of the latest tech considerations. The best part is the staff. They are super professional and always so welcoming. They already know I'm a Rewards Member before I even arrive and they make a point to welcome me back. Nice touch. HIghly recommend.

No personal microwave in the room, floor was dirty had to clean it myself with a towel it was black when I was finished. Taylor was so friendly and accommodating and personable. I did have a bad experience a woman at the desk at 9:20am 01/08/24 she had blonde hair and blues eyes she was more interested in her conversation with another employee than helping me, which I wanted to add a couple more nights to my reservation, I still did but I feel like nasty about it. She was not friendly, very short with me and felt like I was at the DMV. Also there’s no complimentary breakfast and there are other less expensive hotels nearby that offer it. The positive amenities are the gym that is not clean with no towels, and the laundry is free to guests.

We have stayed here before and liked it due to location, cleanliness, and staff. This visit however we had the smallest room ever! The king bed took up most of the room. Typically the tv is on wall at end of bed. Here it was on the side wall near headboard so you had to lay on your side to see it or sit up sideways on bed. Bathroom super small as well. Room wouldve been fine for 1 person, but not 2!

Great hotel. Very polite and helpful staff. Around the hotel not as great, numerous cars and motorcycles using street in front of hotel as a speedway.