斯普林菲爾德北智選假日套房酒店(Holiday Inn Express & Suites Springfield North)

We got to our room and it smelled awful I found someone to spray it didn’t help much. Our tv didn’t work they had to come fix that. We left and came back and still smelled awful maintenance sprayed again. Made it barable. Tile floor was dirty. It was just awful

Stay was not good. Barking yipping dog next door. I was not able to sleep

We stayed 2 nights. Staff are super friendly, breakfast included was warm Buffett and very nice. Room was clean.

Was a great experience. The motel did have a serious leak in the water pipes and we had no hot water during our stay. The staff responded professionally during the mishap.

Literally one of the nicest hotels I’ve been in. Super clean and the hotel staff was so nice! The breakfast too was great! Would stay here again!

I have stayed at this hotel 2 separate times in the last month and the team and the hotel are great. The staff is always helpful and friendly!

We arrived at 4:04 PM and were told our room was not ready, can we wait 10 or 15 min? There were at least two others waiting. We looked around and had to get a manager to let us in the pool and fitness rooms. He looked into our situation, told us it was unusual but still we waited by the desk. At least three others arrived and were checked in. We were told that someone did not show and they were short handed, the GM had left early knowing this I am sure. Yet here we stood after making reservations two weeks ago. At 4:35 I stepped up to tell them we we’re leaving and we were told the room was ready even though the computer did no say so. After a day on the road and the fact that check in was at 3PM I found this annoying. We are on the road for a month and this is the first we have waited on a room, especially here where Express is part of the name. Perhaps ******* customers are treated differently.

The hotel was real nice! Very clean! Seem’s like it wasn’t built not too long ago. Highly recommend the stay here!

The property was cleanand the staff was very friendly. However, the room was very humid, the climate system was difficult to operate so it was either too cold or too humid, and the fire sensor in the ceiling flashed all night in the room, which was disruptive for sleeping.