貝斯特韋斯特新奧爾良東酒店(Best Western New Orleans East)

Stained towels, location near I10 but not as close to city

The room was ok but the water wasnt hot, towels didnt look clean, checked my friend into a dirty room twice, fridge didnt work, microwave didnt work in all three rooms that were booked, charged $100 deposit at the property during check-in that we didnt know about, then to top it all off they charged our cards twice and now they acting like they dont know how to reverse charges.

Overall I had a good stay at this hotel the only problem was that when me and my boyfriend got to the room the restroom was not clean properly the toilet had pee stains and the chair had crumbs in the seat but other then those problems everything else was ok.

When we got to the hotel they did not have the rooms ready til after 3pm. Then the pool is closed until next summer which is not advertised anywhere on their website. Then I had an issue with the room key not working and had to go get help from them several times to get into the hotel room and the only ice machines are on floors 3and 5.

Had a good time staying here. Staff was supportive 24/7, breakfast was great, and the beds were comfortable. Only thing I could mention was the water took a while to heat up in the shower, but once it was hot it stayed hot!

I booked my stay well in advance, but i was called right before checkin to be told that my room was unavailable because they decided to paint that day. Instead I was giving a room with 2 queens instead of a King. The windows had been covered in mold and the door to the room wouldn't shut without yanking on it

Receptionist was amazing but property was a total fail....broken coffe maker .. Breakfast was horrible except the bagels..... cereal no milk..... biscuits no hravy.....just so unprepared.... luckily waffle house is right around the corner