聖路易斯市中心源宿酒店(Element St. Louis Midtown)

my room was on the 6th floor (625)right below the bar/night club. This was on a Friday night. I wanted peace and quiet in my room after a long drive to St. louis. I not only heard the music but felt the bass. Called the front desk. They did lower the music and bass. The front desk did agree to switch my room the next day. If you book, ask Element not to put you on the 6th floor!

當我們到達時，我們的房間裡有垃圾。我們多次打電話給工作人員索取垃圾袋、額外的毛巾，工作人員會說他們會把它們送上來，但從來沒有這樣做。我們總是不得不下去詢問我們需要什麼。 早餐工作人員非常不友善。 即使我們把自己的車停在外景地，我們也必須支付相同的停車費，就像代客泊車把車停在車庫裡一樣。 我們的房間裡沒有冰桶。打電話給工作人員，但從來沒有給我們帶來一份，所以又不得不下去拿一份。 沒有設施地圖，所以找不到製冰機 我在前台要了一份屋頂酒吧的菜單，但他們沒有，也不知道提供什麼。 唯一的好處是一些前台工作人員很令人愉快。我們選擇這家酒店是因為它聲稱適合家庭入住，但感覺不歡迎孩子們。

很棒的經驗。很棒的酒店。超乾淨。明亮的。很高興。早上吃早餐真好。提供熱咖啡。早上三種冷果汁。提供百吉餅、吐司、優格和鬆餅。有兩種熱早餐（每天更換） 相信）。代客泊車。這個地方既可愛又安全。哦，一個街區外有宜家商場。這家酒店很容易找到。就在高速公路旁。飯店也靠近許多景點：密蘇裡植物園、世界象棋名人堂、Third Degree Glassworks。巧克力 巧克力 巧克力工廠直銷。世界博覽會甜甜圈店、轉角處的小店古董店。城市鑄造廠也很棒。披薩店很棒。

不錯的酒店，但我認為他們會受益於更關注基礎知識（清潔和工作設施）而不是美學和設計。大多數人都很細心、樂於助人，只有一、兩個人居高臨下。位置優越，靠近主要道路和高速公路。街對面還有一個很棒的美食廣場。就價格而言還不錯，但我相信聖路易斯有更好的酒店值得多花幾美元。

The first night of our 2 night stay was good. Even though the room was incorrect the staff was helpful and fixed the situation. The beds and nice. My kids enjoyed the pool and the breakfast was good. Night 2 was borderline terrible. They put a DJ in their 7th floor bar and we had to listen to loud music and banging for hours. Even after we called the front desk, the music seemed to get louder. Even after the it ended at midnight it was hard for any of us to get much rest. Great hotel but steer clear of the top floors

地方很好，很現代。位置非常完美——就在城市酒莊場地對面。我們步行去吃晚餐，早餐是包含在房費裡的。會再次留在這裡。

The hotel staff was very friendly and helpful. The room was good however their needs to be an in shower platform to hold products. Also there was trash in my recycling bin when I checked in and a leftover plastic knife in the living room area. Very gross. In addition no one told me when I checked in that I had to call and schedule house cleaning. I'm not sure if that standard post COVID but it should have been relayed when I checked in. So my room did not get clean the entire time I was there and it came dirty. Breakfast was lacking. The egg whites scramble was good. It was hard to tell what actually was offered because everything was in different places. Perhaps putting everything together will help. My room on the sixth floor was right under the the club on the 7th floor. My room also face the street Forest Park parkway and highway 40. I asked for a room not facing the street when I made my reservation Because of the noise that previous reviewers talked about. I am an extremely light sleeper so I did not sleep well both either night at this hotel. The cars and trucks going across highway 40 woke me up several times. Also the walls in the hotel are very thin. When I got home the day I checked out, I slept through the entire night so I know that it was the hotel noise. In addition, either the pillows or too soft or the bed was too hard. I woke up in pain.

Valets were not shy stinking up the foyer with ****. We were told our room was not ready because they did not have enough staff to clean rooms. Check in was 3pm and we received the wrong room at 7pm. They insinuated that in fact we were to blame for not arriving at 3. Sticky stuff on floor and leftovers in the fridge. Desk staff did what they could to get the right room, but they had no help. After a long car ride we find the upstairs bar was closed and we barely made it to dinner elsewhere. Disappointing after they promise more on their website. Overpriced for that type of chaos.

We were so excited to try this brand but were absolutely underwhelmed with it. Parking was expensive and inconvenient for a non-downtown location. There were pretty design and decor elements, but the quality unimpressive - my husband deemed it like "putting lipstick on a pig". It was just a prettied up medium quality hotel. The room was fine, again pretty but not high quality. The tiny decorative sink drained slowly and almost overflowed every time we washed out hands, plus the water never got hot, just lukewarm. Bathroom was otherwise okay but needed a thorough cleaning. Beds were comfortable. Breakfast was a chaotic disaster. The "cool" setup was absolutely not functional and everything was in need of replenishing throughout the morning. Service was friendly but slow, and it was impossible to grab a "quick" breakfast, as everything was in low supply. Overall, disappointed with this brand and and would not stay again.