訪訪客I DID NOT LIKE ANYTHING, IT WAS THE WORST HOTEL I'VE EVER BEEN IN, IT SHOULD BE CLOSED DUE TO INFECTION, DIRT, COLD, POLLUTION, LACK OF HYGIENE, BECAUSE EVERYTHING WAS WRONG, IT DOESN'T DESERVE EVEN ONE STAR, SIMPLY SHOULD NOT EXIST!!! We have come to check in around 3:00 pm, we have gone to room 208 and it was extremely dirty, I have gone to exclaim and they have changed us in room number 401, it was dirty there too but not as much as in the room former. We went for a walk and when we returned to the hotel, around 10:00 p.m., my 6-year-old daughter fell asleep, being quiet, I heard a noise on the table, where my daughter's clothes and mine were, it was a MOUSE. Here 1 attach the videos, the mouse was walking on top of the clothes for a long time, there you can see it. I have gone to claim, again, and they have changed us to room 308, which was very dirty and cold, the heating did not work and all the bedding was very dirty and with hair, it was clearly seen that they had not changed it from the previous tenants, what we had to sleep covering ourselves with our coats. In the morning I went to the reception to try to speak with the manager and the guy at the reception (who didn't speak English) told me that the manager can't be contacted until Monday and that he can't do anything. 1 have had to pay for a hotel elsewhere that has been very expensive.
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