北歐小屋酒店(Nordic Lodge)

I’ve been staying here for years. It’s been a great locals hotel. The new owners and their staff don’t seem to care about the conditions of the rooms, facilities, etc. my door would only stay shut with use of the deadbolt, there was a sack of trash left at the bottom of the stairs when I checked in at 8PM. Roll away bed left in the open walkway overnight.

HORRIBLE EXPERIENCE. Roads were closed due to storm so decided to stay overnight. Booked w *******. Arrived at 4PM. Was told room not cleaned yet but would be ready by 5PM. 14 rooms to be cleaned w only one housekeeper per front desk person. Same thing was happening to other people so hotel office was full of people. Numerous people turned away w reservations from ******* because rooms were not only not clean but overbooked - they were the lucky ones. Front desk person left office at around 4:45 saying he was going to go clean two of the rooms himself. Returned around 6:15 saying the same “14 rooms yet to be cleaned w only one housekeeper”. So In other words no rooms had been cleaned by anyone in 2 hours 15 minutes. Hate being lied to. Left and cancelled reservation. Since there was a storm the remaining rooms left in town were $570 minimum at second rate hotels and went up steeply from there. Run don’t walk away from this place!

Great lodging option in downtown steamboat. The hot tub was questionable, had a weird smell and wasn't extremely clean. Front desk staff was hard to get ahold of.

The room was fine. However they took my credit card for incidentals. I had paid in full for the room on *******. The Nordic lodge charged my credit card not for incidentals, but for the full price of the room. Now I get to spend time with my credit card company trying to get a refund. Stay away unless you like chasing down and getting refunds for billing errors.

I have stayed at the Nordic Lodge for decades. It was dated, but the location was great, the staff was kind and the rooms well maintained. The hotels recently came under new ownership. It has not been a good change. I booked a comfort room with one queen bed, listed as 225 sq'. When we arrived we received a room less than 90 sq' with a full sized bed. When I spoke with the front desk I was told they were over booked and they offered a partial refund if I cancelled and moved to another hotel. But the whole town was sold out. Our friends who were also booked at Nordic Lodge received a 7 hours before check in and they were told the hotel was over booked and their reservation had been cancelled. The room downgrade without compensation was the worst part, but we didn't have hot water in the shower. One of the walls was 2 sheets of plywood screwed to the studs. The table was melted. A wheel kept falling off the chair. The hot tub was drained and not usable. And basic amenities you would expect like soap and shampoo were not in the room. The amount of dust made it clear the room had not been cleaned. I'm attaching photos so you can see, the bed was 4" from one wall and 6" from the other, thick dust, melted table, stained sheets, holes in the doors, etc.

The motel is good for a short stay. The staff is very helpul, the room was large and we had booked for a night. We got checked in very quickly, ******* did a good job to find us a good deal. The night rate was very high although. On downside, parking can be challenging, our TV and Microwave was not functioning well and linen had stains. Just need to make it better for guests to appreciate the service they pay for. Overall i would give a 4 /5 rating

Futon was pretty worn & uncomfortable. Otherwise, everything was good for a one night stay.

No pool, no hot tub, no gym, no house keeping in 4 nights, dirty room with stains on walls, one of the beds with a broken leg, expensive room. Besides the good downtown location, there were no positives for this hotel.