斯托Moss Glen Falls附近酒店

住的房間上下層的，設施陳舊，屋內味道很重， 衞生條件一般，酒店位置環境還可以，這個價格不值，屋內味道讓人很不舒服

I was very much looking forward to some indulgent R&R at the Topnotch Spa, and while both services I received were excellent, I was disappointed by the customer service experience which was lacking in the management and reception departments. My therapist was 10 minutes late for an 80 minute massage (I had arrived 30 minutes ahead of my appointment) and by the time the massage started, it was 15 minutes behind schedule. I ended up paying for an 80 minute massage and only received 65 minutes of service. When I informed reception that the massage therapist was late, they went to get the therapist but did nothing to address the lost time. No apology, acknowledgement or follow up. Working in administration and management myself, I was disappointed that the management team didn’t take ownership or steps to compensate or discount the experience. Given the very expensive prices of these services, I would expect nothing less than an excellent customer service team who account for great and poor experiences all while keeping the client at the forefront. Sadly, as a result of this experience, I would recommend exploring other spa options in the Stowe area before booking here.

這是一家很棒的酒店,工作人員非常棒。我們錯誤地預訂了特大牀房,工作人員超越了一切,將我們換成了有兩張牀的房間,即使他們預訂了一週。當一個房間突然打開時,我們在斯托,他們以整潔有序的方式把我們所有的物品搬到新房間,沒有留下任何東西。比其他萬豪酒店更大的早餐和許多桌子可以坐。早餐不斷補充,每次使用後,包括桌子在內的整個區域都打掃乾淨。位置優越,就在Ben和Jerry的工廠旁邊,距離我們每天花在斯托約30分鐘。街對面的雜貨店和其他幾家,包括附近的天然食品商店,以及外賣選擇。離伯靈頓不遠,也有很多優秀的餐飲和購物選擇。我們一定會再次入住這裏。由於許多萬豪的房產,工作人員製造或打破它,這是我們最近入住的許多其他房產。

樂於助人的員工和良好的設施。

喜歡這家酒店的古怪感覺。酒店停車場免費停車充足。我們在4號房間住了兩晚。儘管建築這麼舊,但我們沒有聽到其他客人的很多噪音。可愛的舒適的牀,體面的浴室和良好的淋浴。免費wi-fi也不錯。早餐很棒;自助冷早餐,果汁,水果和糕點以及廣泛的熱食菜單。佛蒙特奶酪煎蛋配羅斯蒂土豆很好吃,很好吃。步行一小段路就到鎮上的餐館,開車短途就到蒙彼利埃和斯托。