設有健身室的熱門特斯柏羅酒店

我通過Expedia預訂了這家酒店一晚,一晚的價格很棒。房間乾淨,牀很舒服。浴缸沒有塞子。房間有冰箱和微波爐。我看到泳池和健身室的標示,但沒有檢查任何一個。我們最大的問題是這是一個狗友好的酒店,我們附近的狗不會停止叫。晚上11:30,我們厭倦了叫,無法入睡,並通知了前台,幸運的是,叫在大約20分鐘後停止了。第二天我們必須早起,所以我們沒有睡多少覺,但我很高興前台解決了問題。

I reserved an ACCESSIBLE room on the first floor for today and tomorrow. Check in time was 3pm, I arrived at 6:30pm. When I checked in, I was told that the non-smoking accessible rooms on the first floor were all taken. I asked how that could be, because I had a valid reservation for one. I had just confirmed the reservation with the front desk the afternoon before. When the clerk asked me if I had asked to have an accessible room ”set aside”, I said, ”No, because I had a valid, confirmed, reservation for that room.” I was given a non-accessible room on the 3rd floor. I am wearing a leg brace due to a knee injury. The toilet is too low to get off of without the use of my crutches, and taking a shower will be difficult without the extra hand rails and not being able to walk in vs. having to step into the tub. When I came back downstairs to get some items in my car, I made a comment to the clerk about the toilet being too low for me. He said, ”Well, if the gentleman who has been promised the room comes in, and he doesn't need it, the I can switch you to that room.” I looked at him in disbelief and said, ”I had reserved that room months ago. Why was it promised to someone who isn't even here? Is that what a reservation is supposed to be for???? Thank God I'm not in a wheelchair, I don't know what I would have done.” The clerk did apologize, but it doesn't fix anything. I will not stay at another Choice hotels brand. This is my last stay.

我和家人在俄亥俄州街斯伯羅的Econolodge住了一個星期。酒店員工和住宿條件都很棒。房間乾淨,牀很結實,牀單很質地。前台工作人員很愉快。他們把我們的電話轉給房間,總是根據要求提供乾淨的毛巾和洗漱用品。風景很美。大樓周圍綠草如茵,前門種了鮮花。維修隊努力維護場地,他們修剪草坪,撿垃圾,刷漆車庫罐和外面的柵欄!在自動售貨機附近提供了新鮮的冰塊。植物被放在垃圾桶上,給酒店營造了一種非常像家的感覺。此外,香放在大廳的兩端。我和丈夫喜歡在酒店場地周圍散步,我們14個月大的兒子和11歲大的女兒。我們喜歡看所有的樹,感到安心。我們還花了很多時間在酒店角落的菜桌旁。這允許或14個月大的兒子第一次在草地上玩耍。酒店距離沃爾瑪、GameStop、Sheetz以及其他當地供應商都步行可達。這種便利使我們能夠進行所有的採購。我一定會向所有人推薦這家酒店,並期待在Econolodge酒店預訂未來的訪問。警察的存在是積極的,每個人都可以感到安全。作爲一個旅行家庭和過渡。我們參觀了該地區的其他酒店,但我們在這裏只感到完全的歡迎。請尊重員工...他們非常努力地保持那裏的質量。管理非常平易近人,只是尊重一下,請保持他們的和平。如果你有要求,只要問他們就會給出他們誠實的意見。所有的員工都是來自這個地區的,他們努力確保你住的品質。如果你吸菸,請在指定區域外吸菸。有多個地方可以把你的廢品扔進垃圾箱。垃圾總是被清理乾淨。請尊重地放在走廊,工作人員會處理的。良好的業務,創造更好的業務。我們會說,他們是這個地區最值得尊敬的酒店,對所有類型的尊敬人。