温暖港灣旅館(Snug Harbor Inn)

Upon arrival, we found this hotel a hidden gem. Beautiful scenic property and such courteous staff. Easy check in, wonderful hospitality!

They upgraded me to a nice suite and was an amazing experience having a nice upgrade

When I open the door I saw a piece of food particle on the carpet. In the bathroom the wallpaper is coming off the walls it needs to be fixed. The person of the front door was awesome and very professional. She also allow me to check in early because I needed to be checked in early due to I have to be at work in a couple hours I was very thankful!!

Very clean. Great location. Satellite service for TV was non-existant. TV stopped working as well. Beds were not great for comfort (pillows were excellent however). Beds were extremely loud, to the point you woke up when you or your partner moved or rolled over.

Excellent service and great customer service. Looking forward coming back!

The jet tub was HUGE and such a nice luxury item. The battery on our fire alarm needed changing and started beeping every few minutes, we called the office and they came to our cottage within a few sorry minutes to replace the battery. The gas fire place kept the cottage very toasty warm on a cold and windy night. We just loved the place. We will be back. Highly recommend.

Our cabin was beautiful and so cozy! It was open concept and had everything we needed. It was very clean. We especially enjoyed the fireplace and the end of our cool rainy days...

Our room was very small and not very clean - carpet was gritty. There was no daily housekeeping. On the plus side, the check-in / check-out process was super easy. The location was excellent as it is on the canal and only a mile or so from downtown stores and restaurants. If I stayed here again, I'd get a larger room and one facing the canal versus the street.

Property is older but our room was newer. The main bed mattress was rather worn and lumpy though, and they could def use new pillows. View was great! Sitting area was nice. Depends what room you get because they’re all different and some are quite old.