We booked 2 nights 24.12-26.12. We arrived at the hotel at around 9-10pm. The lady at the reception didn't say a single word. No greetings at all. The check in was quick because she didn't say anything except telling me to fill in and sign the chek in form. She didn't tell us where and what time the breakfast is. I have never experience any check- in like this before. Maybe she didn't want to work on the 24th, this is the only reason I tell myself. We didn't feel welcome at all. Apart from this, the hotel itself is quite ok. The bed is comfortable and the room size is ok. The breakfast choice is quite good.
My daughter is based in the Army in Stuttgart, so I stayed in the hotel for 5 nights. I have to say that except for one young woman, the Reception staff was the most inhospitable that I have ever encountered. It started with my arrival. I had a confirmed reservation, had checked in on line, and had informed the hotel that I would be arriving late. When I arrived, the reception clerk spent 10 minutes working on the computer and mumbling something before finally informing me that they had no room for me. They did offer to send me to another hotel and then I could either move back to the Pullman or stay at the other hotel. Of course, I had no idea how close this hotel was or any other information. I insisted that there must be a room there -- and they finally said that there was a suite available for one night and that I would have to move the following morning (which I did). Through all of this, there were no apologies for the inconvenience nor any offered compensation for the inconvenience of having to change rooms. They acted like I was being unreasonable for insisting on a room. During my stay, if I needed anything from the front desk, I frequently had to wait while they finished not one -- but several tasks and took a new phone call while I waited. Not once did I see a smile on anyone's face. I was not alone in receiving this treatment -- and noticed that other customers were treated equally as rudely. The room was comfortable, although the carpet always looked dirty. The housecleaning was undependable -- some days they came and some days they did not. I have stayed in other Pullman hotels, and this one did not meet the standards of the chain for cleanliness, and custome service.
Ich finde, das Hotel ok. Aber mehr auch nicht. Die Zimmer sind ansprechend eingerichtet und man kann dort durchaus vernünftig übernachten. Ich habe das Gefühl, dass die Einrichtung auf das absolute Minimum ausgerichtet ist. Die Frühstückszeit finde ich etwas zu kurz bemessen. Es endet um 9.00 Uhr. Sitzt man um 8.45 Uhr dort, wird neben einem schon der Vorhang zugezogen. Ist nicht so gemütlich. Aber tolerabel.
Das Hotel liegt sehr zentral. Das Personal ist sehr freundlich und zuvorkommend. Das Zimmer ist klein, aber ausreichend. Es ist schon etwas abgewohnt, aber sehr sauber. Auch das kleine Bad ist sauber und es ist alles vorhanden, was man braucht. Das Bett war sehr bequem. Wenn man nur ein Bett für die Nacht braucht, kann man das Hotel sehr empfehlen. 1 Punkt Abzug, da es nachts doch sehr laut ist.
Spacious room, hard bed with uncomfortable pillow, NO A/C but you can open the window Normal size bathroom with tiny shower, good water pressure, towels can be renew Friendly staff, very helpful with directions They offer a delicious breakfast with a good variety, gluten free bread option requested in advance Terrible Wi-Fi signal 15 min walk to the Christmas markets and old town and 8 min walk to the closest U-Bahn or 15 min walk to the Hauptbahnhof (main train station)
228cgmPerfect location as is really close to town and is surroundedby cafes. Spacious room. Bathroom was spacious with a nice electric shower. The hotel has a really nice roof terrace. Staff was friendly and very clear when in need of directions.
Nous avons passé 2 nuits dans cet hôtel, lors d'une étape touristique. Notre chambre était spacieuse et avec une décoration sobre et agréable. La salle de bain comportait une douche à l'italienne. Tout était propre. Le buffet de petit-déjeuner proposait un choix varié, en sucré et en salé. Cet établissement est probablement un des meilleurs rapport qualité-prix à Stuttgart.
訪訪客What an exceptionally located hotel and incredible staff. Emily and Ana… thank you so much for all of your help during our stay and also many thanks to the fabulous breakfast team as well. We cannot say enough good things about the location and the service here! So, if you are still figuring out which hotel to pick in Stuttgart, look no further and choose the Hampton Inn. You will be so glad you did… the beds are super comfy and you get fresh air, an amazing breakfast, and the Wi-Fi and water pressure are excellent too.
I had a great stay at a&O Hotel. The rooms were clean and comfortable, offering all the basics for a pleasant stay. The staff was friendly and helpful, always available to assist. The location was convenient, close to public transport and local attractions. The common areas were well-maintained, and the breakfast had a good variety. Overall, it’s a good choice for budget-friendly accommodations without compromising on comfort. I’d definitely stay here again!
Chose this hotel for the proximity to the Porsche Museum (a few mins walk away) and it was perfectly fine for a one night stay. We arrived late around midnight and had no issues checking in or getting a beer from the fridge. Room was small but clean, all things considered this was a great hotel for the price.
訪訪客Sono stato in questo Hotel la scorsa settimana, durante una vacanza con amici. Seppur l’hotel è pulito ed elegante la mia esperienza è stata negativa, in quanto dopo aver fatto il check out e avere raggiunto l’aeroporto mi sono reso conto di aver dimenticato un capo di abbigliamento dentro l’armadio della camera che occupavo. Ho subito chiamato la reception che non è stata per niente di aiuto. Non hanno saputo darmi alcuna informazione e nonostante siano stati avvisati tempestivamente per telefono e successivamente (come da loro richiesto) anche tramite mail, non mi hanno mai risposto. Pessima esperienza