凱藝套房酒店(Quality Inn & Suites)

The room was very disappointing, the furniture was badly stained the fridge and microwave were not clean (especially the buttons caked with crud) it wouldn’t take much to wipe the doors and handles clean. One of the beds squeaked like a rusty old machine when my husband simply moved in the bed. The front door barely fit the frame so you could see light coming in from outside. This place is being terribly neglected. I would recommend another choice of hotel for those who expect a clean, safe and comfortable place to stay.

Wouldn't even let me check in. Will not allow service animals over 25 pounds! Show me a true service animal under 25 pounds, not your emotional support dog that you carry everywhere. Then when I called him out on his ridiculous policy and that it was not Choice hotel policy, it was his own, he threatened to call the police!

Room were good, nothing to put your shower stuff on. Water got on the bathroom floor due to shower curtain not fitting

Stayed here for a funeral last minute. Not only was the staff very rude and unprofessional, but the rooms were FILTHY ! I had to drive to a pharmacy just to buy disinfectant and Lysol . I was afraid to sleep in the beds , and even shower (that’s how disgusting these rooms were). On top of all of this , they charged me $50 for my underaged brother to be able to stay in the room with me. I am very disappointed with how misleading this property is . Don’t stay here !!

Not clean...poor odor...cheap towels...noisy area. Breakfast was ok...needed fruit. Acceptable for quick one night stay.

Pool was green. Stains on sheets. We left around 10 pm when a roach crawled across my son’s hand. Asking for a partial refund.

Not modernized, no place to put luggage and no alarm clock. Very noisy air conditioner banging all night. Expected more for the cost.

The room smells horrible. Like someone dumped a bottle of cheap perfume in here. I rented here for the pool which was closed and didn’t get a break about it and was not happier at all with service or premises

I normally don't do reviews, but the cleanliness of the room was questionable. My husband's socks were black after walking around for a short period of time. The hair dryer didn't work, actually the outlet where the hair dryer was didn't work. I told management about it after first night and it was noted. Nothing was done to correct the problem. Also, had another outlet that sparked when trying to plug in phone charger. Waffles were not good, had a bitter taste to them. Milk was sour. I was given milk out of gallon milk jug, but the rest was poured into the pitchers without dumping out old milk. My daughters room was supplied with only one towel for four people. Our room had two towels, but on the following day when my husband requested more towels and he was given a plastic bag to bring back the used towels in exchange for new towels. Needless to say, I won't be staying there again.