希爾頓歡朋套房酒店-西拉斯韋加斯桑默林(Hampton Inn & Suites Las Vegas-Red Rock/Summerlin)

The gentleman working the desk in the morning of my departure was the most rude agent I have ever encountered. I made a simple call down to the desk asking for 15-30 minutes extra time to check out. I was told the property is sold out and needed to get out of the room asap and hung up. Immediately after he hung up I looked online (including their direct website) and all sites I looked at showed availability. Because he was so rude, I took my business elsewhere. I will not be returning.

Housecleaning doesn’t know what they’re doing. Showers, glass, toilet, sheets. Nasty!!!! Soiled sheets, feces in the toilet, Smokey room, dark yellow lighting. It was like I was at a low level motel - microwave and sinks haven’t been scrubbed. The aC unit was falling a part. I was thoroughly disgusted for this level hotel. Pictures were taken. We couldn’t stay here. We last 5 hours and left - We checked out before we could legitimately check in.

The hotel location is great but it is showing its wear and tear. My room door had problems closing smoothly, the AC is loud and ineffective, and in general, the room looks worn out. The breakfast is the embodiment of cost-cutting, very few options, including day-old muffins, scrambled egg powder mixed with too much water, and inedible oatmeal.

very happy with Hampton. Everything was made convenient. The staff was courteous and friendly, had one small problem but the daytime mage whose name was John was very apologetic and satisfied our concerns. I would be glad to stay there again.

Had a great stay over the weekend with my family. Staff(Big John and Grandpa) are theeeeee best and made us feel at home! Complimentary breakfast was simple yet delicious!! We will definitely be returning to stay anytime im back in town!

Loved this hotel. Check-in and check-out were a breeze and the room was roomy and clean with really nice furnishings. The little store next to the front desk had everything from chips to frozen dinners which could be prepared in the microwave in each room. There was also a refrigerator. Breakfast was served each morning in the lobby. There was a variety of options from hot dishes to muffins and toast. You can even make your own mini waffles! The young ladies at the front desk were so friendly and accommodating they helped make the stay even better. I would definitely stay at this hotel again!

The shampoo bottle was empty and I found it when I was in the shower. I planned to stay one night so there would be meaningless to ask for refill. But it would be nice to check it before guests arrival.

It was perfect for us! We really appreciated the early check-in as we had a 1 PM birthday for family members to attend ⭐️⭐️⭐️⭐️⭐️

The location was great if you have plans away from the congested ***** area. Easy freeway access,and plenty of dining options. Breakfast was plentiful each morning and rooms were meticulously clean. Staff was friendly.