The room was small (we booked eco room) but it’s okay. The maintenance and upkeep was somewhat low (the hotel opened at 2019, so only 4 years just opened). The towels were a bit yellowish (not the thick white towel that we expected), and had musty smell. The staff service was quite good. The hotel lobby is a plus, it’s quite spacious.
翻譯
yulie_ang
2023年6月19日
have to park and check in at the highest level of the parking building since the hotel is located on the top of the mall. We got 2 rooms and it was filled with so many small cockroaches, we chose to stay just because the hotel staffs are very helfpul and patient, helping us change our and cleaning it twice since we still found some baby cockroaches... we were too busy cleaning up the room and killing whatever left behind and forgot to take photos.. 😶😶
翻譯
tia erlangga
2023年7月22日
Dengan harga segitu kita puas banget dan nempel juga sama mall jd keluarga senang gak usah jauh2 dri hotel...
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訪客
2024年1月2日
Yes good service
翻譯
Risa
2023年7月2日
I chose this hotel because it was 10 min by car from Surabaya Gubeng station.
All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay.
1. Breakfast: I personally did not think it was delicious compare to other three star hotels.
2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room.
3. When other guests are passing by in the hallway, it was very noisy.
4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky.
5. There were some bugs in bathroom.
Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.
翻譯
訪客
2022年2月2日
This hotel was very comfortable. They have a nice and clean room, friendly staff and the food was very good. Also this hotel near to go to the place that I need. For me..I will back to stay in this hotel. Thank you.
翻譯
住宿政策
入住及退房時間
入住時間:14:00後
退房時間:12:00前
前台辦公時間:全日24小時
如欲辦理入住,請提前1日聯絡住宿
小童政策
此酒店歡迎任何年齡的小童入住。
嬰兒床及加床
加床及嬰兒床政策或會因房型而異。請參閱房型詳情了解更多。
早餐
形式自助餐
年齡
費用
17歲或以下小童
IDR 50,000(約 HK$24.06)/人
成人
IDR 50,000(約 HK$24.06)/人
總額不包括額外早餐費用,請於酒店另行支付。
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健康保障
清潔度
3.7/5
清潔和消毒
清潔服務由專業公司提供
房間於每次入住之間皆進行消毒
住宿簡介
開業年份:2019
客房數量:94
旅客若想住在泗水的Simokerto,那麼泗水棕櫚公園酒店將會是一個便捷的選擇。泗水Gubeng火車站位於距離該酒店大約2km的地方。著名的景點Suramadu National Bridge、Museum WR Soepratman和Surabaya Youth Park均可步行很短距離到達。從酒店到Jalan Pahlawan遊覽很方便,Gubeng Railway Station和Surabaya Town Hall也均在附近。