Pathetic is a small word for the experience. At the time of check-in there were no soap, shampoo, towel in the room. Intercom was not working in the room, hence need to walk to reception for everything. Tv set top box was not recharged. Next day had handed over key card at reception stating to get the room cleaned by evening. On return to my surprise room was not at all cleaned and on asking about the same, the person at reception replied probably the staff had forgotten to clean. Told me to wait in lobby to get the room cleaned! disgusting experience. As not many options were available for stay at surat on my date of traveling, hence stayed here. But will never ever book this hotel and that too at an exorbitant rate of rs. 3700 per day without breakfast!
翻譯