嗨沖浪度假公寓(Hi Surf Beachfront Resort Apartments)

The position & views were wonderful. The apartment was spacious and well designed. Public transport & local attractions were close and readily accessible. Kids loved the pool, spa & tennis courts. The laundry was great. Our only concerns were the dishwasher not working, & the stovetop not functioning correctly. Overall we had a fabulous time & would recommend Hisurf for a family vacation.

We had an ocean view room, and oh my god, was it worth it. The most stunning views. The apartment we stayed in was perfect. Clean, modern and big! Hubby, myself our 4yo and 1yo had the best time. The accommodation was definitely part of that

We loved staying here. The view every morning over looking the beautiful beach and the view of the city lights at night were amazing. Location is great very central to everything. Apartment was spacious and clean. We all loved the indoor pool and hot tub too. We hope to come back.

This hotel provided me with an exceptional service during my recent stay. Their staff's patience, professionalism, and friendly attitude made my stay much more enjoyable and comfortable. I especially wanted to thank the reception lady for going above and beyond to assist my mother with the internet issue she encountered during our stay. Your use of a translation app on your mobile to communicate with her was very thoughtful and greatly appreciated. Your kindness and willingness to help her even though she couldn't speak English demonstrated a level of customer service that is rare to find these days. I truly appreciate your efforts in ensuring that we had a pleasant and comfortable stay at the hotel. I will definitely recommend your hotel to my friends and family, and look forward to staying there again in the future. I will also write a positive comment on ********** as a gold member.

The only point I could be critical on was that only 1 lift was working. This resulted in long waiting times and qeues to enter the lifts. Otherwise, great property! Well done Maria. I would stay there again (if the lift is fixed).

Pros: Hi Surf beachfront apartments are close to public transport (G:Link) and right across the beach. There's a convenience grocery store (EzyGrocer) close to this property. This property is a 10-15 min walk from the most happening spots along Surfers Paradise. So, close to all the action yet away from all the crowded or noisy areas. Cons: The apartment we were given (7F) had air conditioning only in the living room. The bedrooms didn't have any cooling. We were given portable fans, but cooling would definitely have helped when they charge you a premium price. Carpets in the apartment looked very dated and need cleaning/replacement. Some of the dishes in the kitchen cabinet weren't cleaned properly. A Meriton building is being constructed across Hi Surf and will block the ocean view of apartments on the side of the building where 7F is located.

The units are all individually owned and although the photos on the wotif booking site show some really nice and modern apartments, we were very disappointed with the age and quality of the apartment that we had, given the price we paid. I'd booked based on the good reviews I'd read online. We arrived fairly late so had to wait until the next morning to speak to the staff about the room. The hotel manager was extremely understanding and helpful and organise a refund and we stayed somewhere else.

A great apartment massive living room area and bedrooms with a amazing view of the sea! Only thing bad was the building next door

Property was lovely, but there were no duvets in the property or bin bags.