頂層公寓酒店(The Penthouses Apartments)

View was good, facilities & amenities was abit disappointing, not well kept up, cleanliness can be better

This building is run by fastidious managers who maintain the premises well. However the appartment could do with some new furniture and a paint.

Unfortunately we were quite disappointed with our stay. There was no communication prior to our stay in regards to the check in process or the bedding configuration. The bathrooms had not been cleaned properly and the bedding on a couple of the beds had marks on it. Our room had a lovely fit out at one point, but this has not been maintained in any way. The property managers were also unhelpful. The day before checkout, I asked the managers if we could leave our suitcases with them for an hour while we had breakfast, their response was that I needed to contact the agent that I booked with and they were not prepared to provide that service for us. I couldn't believe that was the response.

Old building but renovated and well maintained. Location the best - directly on the beach. Small pool area with no shade to sit in

The Property is in a great location. Being a 15-minute walk or 5 Minute bike from Cavil Ave was great. Also being able to walk straight onto the beach from the property was Amazing.

Bigger than expected with a great view of the ocean and the hinterland and right on the beach. An easy walk to shops/food/Surfers Paradise. Pleasant manager. Beds were comfortable. What more do you want on a holiday.

Location is good - absolute beachfront. Size of apartments are great. Unfortunately though internally these apartments are in desperate need of attention. However for price during school holidays you get what you pay for and we did just want a few nights away cheaply. But sure there would be better around. The beds are as hard as rocks. The cleanliness could be improved and there was a dusty smell on entry. The furniture is falling apart. Springs are loose in the couch and foam is coming out of fabric chairs in bedrooms. Could be so easily improved. They advertise heated pool but it is freezing. The games room is a mess. The office is a mess. What this place could be!! Sorry I would not recommend and this would not be a place I would return to. I love some of the older style buildings but this is not one of them.

Hot water was a bit light on, with 3 bedrooms we weren’t expecting the hot water to run out so quickly. Apart from that all good.