Margaret
2023年5月25日
Extremely clean, fabulous breakfast offerings, beautiful pool and fitness area, friendly housekeeping and kitchen staff. That being said, it appears the front desk staff needs coaching. The gentlemen on staff while we were there did not volunteer information as is usually done on check in i.e. breakfast serving time, pool hours. Instead we were told to call the front desk if we needed anything. No eye contact, no hellos as we came in and thru the two days and nights there. On the other hand, housekeeping spotlessly cleaned our room and replenished coffee, towels, lotion, etc. without us asking! They and the kitchen staff consistently greeted us with warm hellos, always asking if we needed anything. The water receptor by the front desk was not filled( I thought it was decorative till I saw someone with water as we were checking out) The supervisor for housekeeping and kitchen is to be commended, while front desk supervisor needs to coach and monitor staff as first impressions do matter! I do recommend staying here because both the housekeeping and kitchen staff will make your stay wonderful!
翻譯