哈里酒店-阿桑德連鎖酒店成員(Hotel Harry, Ascend Hotel Collection)

The hotel location is superb right in Surry Hills, walking distance to a lot of good cafes and restaurants. My friend and I like being able to walk around and head back up for an afternoon break. The only thing that I think travellers intending to book here is to take note they have a very lively restaurant/bar downstairs and the music got really loud in the evening during my stays (Thursday nights to Saturday nights). We stayed on 2nd floor and right above it so took a while to sleep. If you would prefer a quiet night rest maybe not here. Also if there are better shower partition in the bathroom that will be great as the floor gets really wet.

Was charged twice for the room as they couldn’t see my payment through this website. $150 room became a $300 room. Not happy about that at all.

Room was quaint and cosy…very low lighting and very small sink…otherwise comfortable. The hotel overall has a wonderful decore….shabby sheik at its best. Good quality wine list ….. burgers were expensive but very good. Very central….however i expect weekends with DJ till early hours would make weekend stay difficult.

Stayed in room 216 which has a loft-style layout but with a winding and narrow wooden staircase. I'm unsure why I was allocated this room when it seemed like the majority of other rooms were vacant. There's no water connection upstairs, you need to trek up and down the staircase just to fill the kettle. The worst thing about the stay was how many things didn't work or weren't provided. I wasn't given bath towels, only a hand towel to dry myself with. There weren't any hotel staff clocked on when I discovered this at 8am. After an earlier check in during daylight hours, I arrived back at my hotel late at night to find out that the upstairs ceiling lights don't work. The two lamps in the room didn't work either. Decided to turn on the TV for background light, it also didn't work despite changing the cord on different power outlets. I had to use my phone torch to go up and down the dodgy stairs to the toilet in the middle of the night. I gave up and tried to get some sleep instead, only to discover I didn't have pillow cases. Just 4 pillows with the pillow protector slips on them. Checked out the following morning at 8.30am to find the pub still shut up and in pitch black darkness. No one at the reception desk to hand my key back in, not a soul in sight. So I paid $240 a night for a room that didn't provide half the bedding, towels, a working TV, any working lamps, or any working lights.

Really friendly staff and great location. I expected it to be noisy being above the pub, but actually the noise levels were minimal. But there were maintenance issues with the rooms - bathrooms felt very tired and in need of refurbishment or deep cleaning; fridges and air con were noisy; rooms overall felt unclean. Room cleaning was an issue - for 3 days no rubbish was removed, and no toilet paper / toiletries replenished. At the end of the day this is affordable pub accommodation, but if you're going to position yourself as elevated pub accommodation then you need to be addressing these things.

Friendly staff and very helpful, carried our bags up the stairs when the lift wasn’t big enough for us and them! Bed extremely comfortable (firm) but pillows a bit hard. Spotless rooms and quirky decor. If you love peace and quiet though bring your earplugs as hotel has music and is open until 3am

Ne aware it is a pub and some nights have loud music. If staying in there is no full tange of stations to watch. Good food and a great bar